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R499--After Hours Call Center

Active

36C25026Q0418Federal

Response Deadline06/15/2026, 01:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract titled "R499--After Hours Call Center" is a solicitation issued by the Department of Veterans Affairs through the 250-NETWORK Contract Office 10 (36C250). It focuses on providing after-hours call center services and is identified under the NAICS code 561421, which pertains to telephone call centers. The solicitation was posted on June 2, 2026, with a response deadline set for June 15, 2026, at 1:00 PM. The contract is managed out of the office located in Dayton, Ohio. This solicitation aims to secure a contractor capable of handling calls outside of regular business hours, supporting the operational needs of the Department of Veterans Affairs. There is no indication of a set-aside category for this contract, suggesting it is open for general competition. The primary point of contact for this opportunity is Janel N Tate-Montgomery, the Contracting Officer, reachable via email for any inquiries related to the solicitation. Further details and the full acquisition announcement are accessible through the specified online government contracting portal.

General Info

Department of Veterans Affairs seeks after-hours call center services, open competition, deadline June 15, 2026.

Agency

Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

OH

Set-Aside

NONE

Documents

(4)

36C25026Q0418 After Hours Call Center Pre-Solicitation Notice

DOCX•presolicitation

Solicitation 36C25026Q0418 for After Hour Call Services at Richard L. Roudebush VAMC

DOCX•rfq

Amendment 0001 to Solicitation 36C25026Q0418

DOCX•amendment

Solicitation 36C25026Q0418 Revised SF1449 for After Hour Call Services

DOCX•rfq

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Timeline

2 updates

PhaseSolicitation

PostedJun 9

Solicitation

Amendment 0Jun 9

Contract was updated

Amendment 2Jun 9

Contract was updated

Response DeadlineJun 15

Submission deadline

Response Deadline

06/15/2026, 01:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

Contacts1 person available

OfficeDAYTON, OH, 45428, USA

Organization / Agency

Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

Office AddressDAYTON, OH, 45428, USA

Contacts

Janel N Tate-MontgomeryContracting Officer

contact@example.gov

Full Description

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After Hours Call Center

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