San Mateo County Parks Dept. - Central Reservation and Point of Sale System Replacement RFP

The County of San Mateo, serving a diverse community of approximately 750,000 residents across 20 incorporated cities on the San Francisco Peninsula, is committed to promoting the health, safety, and welfare of its residents while fostering economic growth in industries such as bioscience, healthcare, technology, and education. The San Mateo County Parks Department manages a vast and varied park system spanning over 16,000 acres and attracting nearly three million visitors annually. Its offerings include a wide array of recreational activities, educational programs, and outdoor experiences across 24 parks and recreation areas, emphasizing community engagement and outdoor health. The county has issued a Request for Proposal (RFP) for the replacement of its Central Reservation and Point of Sale System, with a solicitation number of 2026-RFP-00117, posted in October 2025 with a deadline for responses in November 2025. The project, with an estimated value between $500,000 and $2 million, aims to upgrade the department’s reservation and sales infrastructure to enhance user experience and operational efficiency. The procurement process involves comprehensive security assessments, adherence to standard contractual frameworks for agreements under $200,000, and specific provisions related to intellectual property rights, data security, and compliance with federal regulations such as Section 504 of the Rehabilitation Act. The contract documents include detailed definitions, security protocols, and legal clauses designed to ensure a secure, compliant, and effective system upgrade, with a designated point of contact for further communication.