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SBC1026 For the Provision of CCTV Operatives

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CCD01799International

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Stevenage Borough Council is seeking a single contractor for the provision of CCTV operatives to support the Hertfordshire CCTV Partnership Control Room in Stevenage. The successful provider will deliver a comprehensive monitoring service operating 24 hours a day, seven days a week, 365 days a year, reporting to the Council’s CCTV Operations Manager. The contract is estimated to run for an initial three-year term from May 1, 2027, to April 30, 2030, with options to extend for two additional 12-month periods. The total estimated value of the contract is 2,500,000 GBP excluding VAT, or 3,000,000 GBP including VAT. To be eligible, bidders must have a minimum annual turnover of 1 million GBP and hold specific accreditations, including SIA accreditation, NSI Gold, BS7958, and TEA2. This is an open procedure procurement where the award will be based on a weighted evaluation of quality (50%), price (40%), and social value (10%). TUPE applies to this contract, and interested parties must submit an Undertaking of Confidentiality form to receive employee liability information. Tenders and social value offers must be submitted via the designated electronic portals by November 30, 2026, at 12:00pm.

General Info

Contract for 24/7 CCTV monitoring services for Stevenage Borough Council starting May 2027.

NAICS

N/A

Place of Performance

GBR

Set-Aside

NONE

Documents

1

SBC1026 Provision of CCTV Operatives - Stevenage Borough Council

PDF, High priority: read this firstrfp
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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyStevenage Borough Council
Contacts1 person available
OfficeN/A
Organization / AgencyStevenage Borough Council
Office AddressN/A

Full Description

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Stevenage Borough Council is currently out to procurement for PROVISION OF CCTV OPERATIVES FOR THE HERTFORDSHIRE CCTV PARTNERSHIP CONTROL ROOM The requirement is for a single contractor to provide a monitoring service within the CCTV control room based in Stevenage on a 24 hour, seven days a week, 365 days a year basis, reporting to the Council’s CCTV Operations Manager. The current CCTV control room is state of the art, only being built in 2020 and having just completed an operating system upgrade at the end of 2025. In 2025/26 the CCTV systems recorded over 6,000 incidents and provided a large quantity of video evidence to the Hertfordshire Police Service. The contract period shall run for an initial 3 years with an option to extend to a 4th and 5th year. TUPE does apply to this contract. TUPE Employee Liability information is currently being worked on. Bidders are to return a completed Undertaking of Confidentiality Form found in the tender pack via correspondence so that the TUPE information can be provided as soon as it is available. The contract is subject to the following accreditations/licenses: SIA accreditation / NSI Gold / BS7958 / TEA2 Bidders must have a minimum annual turnover of £1million Details of any conditions of participation can be found within the tender documents. The use of Lots was considered for this procurement, but determined that it would not be feasible to split this contract. This procurement is an Open procedure. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home To be considered as a Tenderer you must complete and submit a Tender by the deadline on the portal. You will need to access the Social Value Portal as well to submit your Social Value offer by the same deadline. Allow sufficient time to make your return, as Tender (and Social Value) submissions cannot be uploaded and submitted after this return deadline. Where possible documents are to be uploaded as a PDF and file names should be succinct. Also please ensure all your CDP information is up to date and you provide the most up to date CDP Share Code as part of your submission. Any questions relating to this procurement must be made via correspondence on the website prior to the deadline for clarifications, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Stevenage Borough Council reserves the right to cancel the procurement and not to proceed with the contract at any stage of the procurement process. Neither Stevenage Borough Council nor any person on whose behalf of whom this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for this contract.

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