This Government Contract opportunity from Department Of Homeland Security was posted on June 21, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Serena Maintenance

Closed

192111CIOACH00007Federal

Submission Closed07/12/2011, 04:59:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Solicitation # W91CRB-26-B-A006

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Solicitation # 28321327Q00000017

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Solicitation # 7571TE27Q00018

Solicitation 7571TE27Q00018 is a request for quote for the renewal of Men and Mice Micetro, a brand-name IP Address Management and Dynamic Host Configuration Protocol platform. Managed by the Omas Strategic Buying Center for the Department of Health and Human Services, the contract supports the National Institute of Allergy and Infectious Diseases by providing centralized management of approximately 23,000 IP addresses across its infrastructure. The primary objective is to ensure network integrity, prevent address conflicts, and maintain uninterrupted vendor support and security patches. The period of performance is scheduled from September 13, 2026, to September 12, 2027. The award will be determined using the Lowest Priced Technically Acceptable procedure, evaluating offerors based on technical acceptability and their discounted open market price. Administrative requirements include electronic invoice submission via the Department of Treasury Invoice Processing Platform, with payments made monthly in arrears upon approval by the Contracting Officer Representative. The contract is designated as FOB Destination and requires offerors to be registered in the System for Award Management and provide certifications regarding federal tax liability and security prohibitions. The primary point of contact for this procurement is Damian Hurge.

Omas Strategic Buying Center - Information Technology

POSTED

about 20 hours ago

DEADLINE

in 5 days

AI Contract Overview

The U.S. Department of Homeland Security, specifically within the Immigration and Customs Enforcement Office of the Chief Information Officer, is seeking a sole source contract for annual software maintenance for Serena Tracker and Serena Version Manager for Windows. This procurement is designated as a total small business set-aside under NAICS code 541519. The contract focuses on maintaining critical infrastructure used to manage software code baselines, system change requests, and test problem reports for over 50 applications, ensuring application reliability and reduced deployment costs. Serena Tracker provides unique integrated capabilities for issue, defect, incident, and change request management, while Version Manager serves as the primary tool for controlling code baselines and tracking check-ins. Because the manufacturer is the only provider capable of delivering the necessary upgrade and support services, the agency is pursuing this procurement on a basis of other than full and open competition. The performance of this contract is based in Washington, DC.

General Info

Agency

Department Of Homeland Security → Information Technology Division

NAICS

541519 - Other Computer Related Services

Place of Performance

U.S. Department of Homeland Security (DHS) U.S. Customs and Immigration Enforcement (ICE) Office of Acquisition Management (OAQ, WASHINGTON, DC, 20536, USA

Set-Aside

SBA

Documents

No documents available

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AI Contract Breakdown

Uniform Contract Format

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Timeline

1 update

PhaseClosed

PostedJun 21

special-notice

Notice updatedJun 21

Response deadline changed from Jul 12, 2011 to Jun 24, 2011. The notice description changed.

Response DeadlineJul 12

Deadline has passed

Submission Closed

07/12/2011, 04:59:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Homeland Security → Information Technology Division

Contacts2 people available

OfficeWASHINGTON, DC, 20024, USA

Organization / AgencyDepartment Of Homeland Security → Information Technology Division

Office AddressWASHINGTON, DC, 20024, USA

Contacts

Christie L. HarrisContract Specialist

contact@example.gov

+1 (555) 000-0000

Stephanie L. BakerStarlight SW & Training

contact@example.gov

+1 (555) 000-0000

Full Description

U.S. Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Officer of the Chief Information Officer (OCIO), Architecture Division for the following items: (112) Maintenance for Tracker for Windows and (56) Maintenance for PVCS Version Manager for Windows. OCIO proposes to enter into a contract on a basis of Other Than Full and Open Competition. This is a Sole Source Justification for the procurement of "Tracker" a software maintenance renewal. Serena Version Manager holds numerous baselines and versions of software code for over 50 applications. This software code involves hundreds of thousands of files. Serena Tracker holds tens of thousands of system change requests and test problem reports for these same applications. This software offers the following simultaneously: 1) Issue and defect management which easily searches for duplicates, and track things like find/fix rates with trend reporting. 2) Incident and escalation management lets the user track time and state of incidents. 3) Change request management offers the user an ITIL-inspired approach to capturing, routing, and prioritizing change request through the entire change process. Simultaneously offering these functions makes this software unique. The requirement is to provide annual software maintenance. "Tracker" is the enterprise bug and defect tracking tool used to manage all system change requests (SCRs) and test problem reports (TPRs) for application. This software is also used throughout the application life cycle to improve application reliability, minimize downtime and reduce application deployment support costs. The requirement is also to provide annual software maintenance for Serena "Version Manager", a software asset, version management tool to control baselines, track check-ins, and/or role-back code. Version Manager Software is also used throughout the application life cycle. This manufacturer is the only one that provides the required upgrade and support services.