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This Government Contract opportunity from Department Of Commerce was posted on July 12, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Service Life Extension Program and Capacitor Replacement Services

Closed
1333ND24QNB770424Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811210
New
SLED
INFO/SPSV - VuWall Maintenance Renewal
Solicitation # SRC0000036982
Solicitation SRC0000036982 is for the renewal of managed audiovisual and VuWall system support for the Alabama Department of Corrections at their Montgomery location. The service period runs from October 18, 2026, through October 17, 2027, with a total contract cost limit of 25,000 dollars over a maximum period of five years. The scope of work requires the provider to maintain a 24/7/365 Level 1 service desk for telephone and email intake, with Level 2/3 remote and onsite support available during standard business hours. Key performance metrics include a 95 percent compliance rate for telephone answers under 10 minutes, a 90 percent compliance rate for email responses within 4 hours, and onsite technician arrival within 48 hours of remote troubleshooting. Qualified suppliers must demonstrate technical competency and manufacturer authorization for VuWall TRx, PAK video wall controllers, VuStream encoders, and ControlVu interfaces. The provider is responsible for diagnosing failed equipment, coordinating manufacturer repairs, and delivering monthly service-level reports. Award criteria include pricing reasonableness and the ability to meet strict operational capacities. Compliance requirements include enrollment in E-Verify, certification of Alabama state and local tax remittance, and adherence to ADOC security and background screening protocols. All responses must be submitted electronically through the Alabama Buys system.
Department Of Corrections, Information Systems

POSTED

about 20 hours ago

DEADLINE

in 2 days

General Info

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Gaithersburg, MD, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Commerce → National Institute Of Standards And Technology
Contacts1 person available
OfficeUSA

Full Description

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Notice of Intent to Sole Source The National Institute of Standards and Technology (NIST), Information Access Division Biometrics Research Lab intends to negotiate, on a sole source basis, under the authority of FAR 13.106(b)(1), with Chesapeake Mission Critical LLC to acquire Service Life Extension Program and Capacitor Replacement services for its preexisting Eaton 9390 UPS to extend the useful life of the systems by at least another 5 years versus procuring new systems. Background Information and Basis for Sole Source The National Institute of Standards and Technology (NIST), Information Access Division Biometrics Research Lab was created to support NIST biometrics research, standards, and evaluations. NIST requires the use of large data sets for evaluations that can be shared between Linux and Microsoft Windows computer blades. The computer blade hardware needs to be powered by uninterruptable power supplies (UPS) battery backup units to protect the hardware from power surges, brownouts, and power loss. To support its mission, the Information Access Division Biometrics Research Lab requires Service Life Extension Program and Capacitor Replacement services for its preexisting Eaton 9390 UPS to extend the useful life of the systems by at least another 5 years versus procuring new systems. NIST had contacted Eaton Corporation to inquire about authorized Eaton dealers able to provide service to NIST in the VA, MD, DC area. Eaton confirmed there is only one trusted partner Eaton dealer. Additionally, Eaton is the only authorized provider of service support with the Eaton developed proprietary service software for 3-phase UPS products. Eaton does not train, certify, or support independent third-party service providers to deliver or service its UPS and power quality products. Software and firmware updates are protected on their internal network and not available to their customers. An Eaton Customer Service Engineer (CSE) must install them. Use of service technicians other than Eaton-certified technicians for installation, repair, and maintenance services will void the contract and the government will be responsible for repairs. Furthermore, this requirement requires eight-hour response time. Therefore, the Government intends to negotiate with the one trusted Eaton Corporation Authorized partner, Chesapeake Mission Critical LLC, assigned to provide service support for this requirement. General The North American Classification System (NAICS) code for this acquisition is 811210, Electronic and Precision Equipment Repair and Maintenance. The small business size standard is $34.0M. No solicitation package will be issued. This notice of intent is not a request for competitive quotations; however, responses received by the listed due date, will be considered by the Government. A determination by the Government not to compete the proposed acquisition based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. Interested parties that believe they could satisfy the requirements listed above for NIST may clearly and unambiguously identify their capability to do so in writing on or before the response due date for this notice. This notice of intent is not a solicitation. Any questions regarding this notice must be submitted in writing via email to Seth Kaplan at seth.kaplan@nist.gov. All responses to this notice of intent must be submitted so that they are received at seth.kaplan@nist.gov no later than the aforementioned due date.

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