Services d'entretien et support stockage Dell EMC Unity 400 et 550F

The contract pertains to maintenance and support services for Dell EMC SAN Unity 400 and SAN Unity 550F storage units, ensuring optimal performance, reliability, and operational continuity of critical data storage infrastructure. Services include proactive monitoring, troubleshooting, hardware repairs, firmware updates, technical assistance, and on-site response as required, with a focus on minimizing downtime and maintaining system integrity within the specified equipment models. The work is to be performed primarily in the Capitale-Nationale region of Quebec, accommodating the needs of the Société de l'assurance automobile du Québec, which is the contracting entity despite the listing of the Government of Canada as the organization type. The solicitation, identified by number 20146143, was posted on May 13, 2026, with a response deadline set for June 1, 2026, and falls under the NAICS code 811210 for computer and office machine repair and maintenance. The primary point of contact is Pierre St-Pierre, the Contracting Authority, reachable via email and phone, serving as the main liaison for inquiries and submissions. The contract opportunity is open for federal procurement under a non-set-aside category, indicating it is available to all qualified vendors without specific eligibility restrictions based on business size or type.