Simodont Dental Trainer Maintainence and Support Services

The Northern Ireland Medical & Dental Training Agency has entered into a direct award contract with Nissin Dental Products Europe B.V. for the maintenance and support of ten Simodont haptic dental trainers and their associated server infrastructure. The agreement, valued at 64,610 pounds excluding VAT, is scheduled to run for five years from December 6, 2026, to December 5, 2031. This direct award was justified on technical grounds, as Nissin is the sole provider of manufacturer-authorised services and original equipment manufacturer components. The scope of work includes comprehensive technical support, annual maintenance visits, and the provision of software updates. Additionally, the contract covers necessary repairs, system calibration, and guaranteed access to replacement parts to ensure the continued functionality of the dental training equipment. Contact for the agreement is managed by Martin Maginn within the agency's business management office.