Software Training and User Onboarding Services

The contract calls for the delivery of targeted training to Veterans Affairs laboratory and clinic staff on the implementation and daily use of a cloud-based document control system, with a strict requirement to complete all onboarding within 90 days of award. Training must cover essential functionalities including system navigation, user permission management, version control protocols, and compliance-driven workflows to ensure alignment with federal documentation standards. The effort is scoped exclusively for VA personnel in Spokane, with performance tied directly to operational readiness and regulatory adherence. This is a small business set-aside subcontract under NAICS code 611430, indicating it is reserved for total small business concerns, and was posted on May 7, 2026, with a response deadline of May 14, 2026. The awarding office is the Department of Veterans Affairs’ 260-NETWORK Contract Office 20, and the contract falls under the SBA’s Total Small Business Set-Aside category. There is no specified point of contact listed, and the place of performance is clearly defined as Spokane with a zip code of 99205. The training program must be delivered effectively to ensure seamless adoption and sustained compliance by all affected staff.