Sole Source Advertisement - Maintenance and Service Contract for Millipore Milli-Q Direct 8

Escambia County is seeking a service contract for the maintenance and repair of the Millipore Milli-Q Direct 8 system, to be performed from February 2025 through September 2025. The contract includes scheduled preventative maintenance, which involves comprehensive mechanical, hydraulic, and electrical checks, as well as emergency repair services. The vendor must provide technicians capable of traveling to the site for routine and urgent service needs, with all associated costs for these visits included in the contract. Additionally, the agreement covers the supply of essential filters and consumables at the recommended replacement rates, including items such as Q-PAK, PROGARD T3 Cartridges, Vent filters, and Millipak Express 40 Filters, with provisions for additional supplies as necessary. The vendor is required to have access to original equipment manufacturer (OEM) parts readily available and offer dedicated technical support both online and via phone during normal working hours. Support staff must be able to troubleshoot effectively, with a team that is permanently manning the support lines and checking emails regularly. The contract emphasizes the importance of quick response and technical expertise, ensuring the system remains operational and well-maintained throughout the contract period. The project is a sole source solicitation with an estimated value between $20,000 and $50,000, managed by Escambia Purchasing in Florida, with a response deadline set for December 19, 2024.