Sources Sought National Support Center, Urbana, MD

The Social Security Administration is conducting a sources sought market research effort under solicitation 28321327RS0000002 to identify qualified vendors for Operations and Maintenance services at the National Support Center in Urbana, Maryland. The facility is a mission-critical data center environment spanning approximately 300,000 square feet, comprising a two-floor data center, a two-floor office building, and a Facility Access Control building. The selected contractor will be responsible for the day-to-day operation and maintenance of critical systems, including HVAC, medium and low voltage electrical systems, plumbing, elevators, and loading dock equipment. A key component of the scope is serving as the operational technology steward, providing engineering analysis, technology roadmaps, and risk assessments to support the sustainment and modernization of the campus infrastructure. The contract emphasizes strict adherence to cybersecurity and infrastructure protection standards, including FISMA, Executive Order 14028, and NIST SP 800-82 and 800-53. Key personnel requirements include a Project Manager, Cyber Security Specialist, Critical Facility Technicians, and a Critical Facility Technician Supervisor. Performance is subject to government quality assurance through random and scheduled inspections, with technical compliance tied to ASHRAE 55 and 62 standards, PBS-P100, and EPA regulations for drinking water. The government is specifically seeking to determine the capabilities of various small business categories, including 8(a), women-owned, veteran-owned, and HUBZone certified firms, under NAICS code 561210.