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This Combined Synopsis/Solicitation opportunity from Department Of Defense was posted on September 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

SOLICITATION _ SERVICENOW STAFF AUGMENTATION SERVICES - AMEND 0001

Closed
N5523626Q0114Federal

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Request for Quotation N5523626Q0114 is a total small business set-aside for professional technical services to support the Southwest Regional Maintenance Center (SWRMC) at Naval Base San Diego. The primary objective is to provide ServiceNow staff augmentation services to migrate a legacy Oracle APEX web portal to the ServiceNow platform, expand IT Service Management (ITSM) capabilities for IT and facilities help desk ticketing, and develop custom applications on the ServiceNow App Engine. Key deliverables include the creation of specialized modules for apprenticeship tracking, cell phone management, and logistics workflows, as well as a comprehensive technical training and knowledge transfer program. The engagement is structured as a one-year period of performance consisting of a base period and two consecutive option periods, with invoicing based on a monthly fixed-rate professional services model. The contractor must provide two full-time equivalent ServiceNow developers stationed onsite at Naval Base San Diego, supported by an offsite governance team. Required qualifications for onsite personnel include a minimum of five years of IT experience, active or eligible Top Secret security clearance, IAT Level 2 certification, and active ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications. Evaluation will be based on Lowest Price Technically Acceptable (LPTA), technical acceptability, and past performance via the Supplier Performance Risk System. The solicitation deadline has been extended to September 4, 2026, at 11:00 AM PST, and quotes must be submitted via email to the designated SWRMC procurement points of contact.

General Info

Sources sought for ServiceNow staff augmentation services requiring Top Secret clearances by August 2026.

NAICS

541512 - Computer Systems Design Services

Place of Performance

National City, CA, 91950, USA

Set-Aside

SBA

Documents

4

26Q0114 Service Now Augmentation Services - RFC Q&A Rev1

XLSX, High priority: read this first27 pages · q-and-a
High

26Q0114 SOW Rev1 - ServiceNow Staff Augmentation Services

PDF, High priority: read this first4 pages · sow
High

26Q0114 Statement of Work - Rev 1

PDF, High priority: read this firstsow
High

N5523626Q0114 SWRMC Servicenow Technical Services Question Template

DOCX, Low priority1 page · q-and-a
Low

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Timeline

1 update
PhaseClosed
Posted

Sources Sought

Type Changed

Sources Sought → Combined Synopsis

Notice updated

Response deadline changed from Sep 2, 2026 to Sep 4, 2026. The notice title changed. The notice description changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Southwest Regional Maintenance Center
Contacts2 people available
OfficeSAN DIEGO, CA, 92136-5205, USA
Office AddressSAN DIEGO, CA, 92136-5205, USA

Full Description

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AMEND 0001


- The due date for this Solicitation has been extended to Friday 09/04/2026 11:00 AM PST. 


- See Attachment 26Q0114 RFC QA Rev1 for responses to the Requests for Clarification from industry. 


_______________________________________________________


This is a Combined Synopsis/Solicitation for commercial services prepared in accordance with the format in RFO FAR 12.201-1, additional information included in this notice. This announcement constitutes the only solicitation; quotations are requested of competent vendors, as identified hereunder.



Request for Quotation (RFQ) N5523625Q0114 is issued as a total small business set-aside. The subject solicitation is being processed using the procedures of RFO FAR Part 12. Any quote from a large business is ineligible for award. The applicable North American Industry Classification System (NAICS) code is 541512 – Computer Systems Design Services.



This solicitation documents and incorporates provisions and clauses that are those in effect through Federal Acquisition Circular 2026-01 (Effective 02 July 2026) and DFARS Publication Notice 20260702.



DESCRIPTION: Southwest Regional Maintenance Center (SWRMC) requires procurement of professional technical services in support of SWRMC at Naval Base San Diego as follows:  Quote shall provide the Period of Performance.



SEE STATEMENT OF WORK



The full text of FAR and DFAR references, provisions and clauses may be accessed at https://acquisition.gov.



SENSITIVE ACTIVITY AND INTELLIGENCE-RELATED CONTRACTING (SAIRC) AND OPERATIONS SECURITY (OPSEC) STATEMENT


This contracting action has been reviewed against the requirement of SECNAVINST S4200.35. SAIRC protections are not required.



The following PROVISIONS AND CLAUSES apply to this acquisition and will be incorporated into any resultant purchase or delivery order.



C-202-H001 Additional Definitions – Basic (NAVSEA) OCT 2018 – FT


C-204-H001 Use of Navy Support Contractors for Official Contract Files (NAVSEA) OCT 2018 – FT


C-211-H018 Approval by The Government (NAVSEA) JAN 2019 – FT


C-215-H002 Contractor Proposal (NAVSEA) OCT 2018 – FT



C-228-H002 Minimum Insurance Requirements (NAVSEA) JAN 2019 – FT


C-247-H001 Permits and Responsibilities (NAVSEA) DEC 2018 – FT



D-211-H002 Marking of Reports (NAVSEA) OCT 2018 – FT


D-211-H004 Identification Marking of Parts -- Basic (NAVSEA) OCT 2018 – FT


D-246-H002 Warranty Notification for Item(s) ____-- Basic (NAVSEA) OCT 2018 – FT



52.246-11 Higher-Level Contract Quality Requirement DEC 2014 – FT


F-242-H001 Contractor Notice Regarding Late Delivery (NAVSEA) OCT 2018 – FT


252.232-7003 Electronic Submission of Payment Requests and Receiving Reports DEC 2018


252.232-7006 Wide Area Work Flow Payment Instructions JAN 2023 – FT


G-232-H002 Payment Instructions and Contract Type Summary for Payment Office (NAVSEA) FEB 2024 – FT


G-232-H005 Supplemental Instructions Regarding Invoicing (NAVSEA) JAN 2019 – FT


G-242-H001 Government Contract Administration Points of Contact and Responsibilities (NAVSEA) OCT 2023–FT


G-242-H002 Hours of Operation and Holiday Schedule (NAVSEA) JUL 2021 – FT



52.203-3 Gratuities. APR 1984


52.203-6 Restrictions on Subcontractor Sales to the Government JUN 2020


52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements-Representation JAN 2017


52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements JAN 2017


52.204-7 System for Award Management (Deviation 2026-O0038) FEB 2026


52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011


52.204-13 System for Award Management-Maintenance. (Deviation 2026-O0038) FEB 2026


52.204-19 Incorporation by Reference of Representations and Certifications DEC 2014


52.209-6 Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (Deviation 2026-O0038) FEB 2026


52.209-10 Prohibition on Contracting With Inverted Domestic Corporations (Deviation 2026-O0038) FEB 2026


52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under and Federal Law (Deviation 2026-O0038) FEB 2026


52.212-4 Terms and Conditions-Commercial Products and Commercial Services. (Deviation 2026-O0038) FEB 2026


52.217-4 Evaluation of Options Exercised at Time of Contract Award. (Deviation 2026-O0038) FEB 2026


52.217-5 Evaluation of Options. (Deviation 2026-O0038) FEB 2026


52.217-8 Option to Extend Services. NOV 1999


52.217-9 Option to Extend the Term of the Contract. MAR 2000


52.219-6 Notice of Total Small Business Set-Aside. (Deviation 2026-O0038) FEB 2026


52.219-14 Limitations on Subcontracting. (Deviation 2026-O0038) FEB 2026


52.219-28 Postaward Small Business Program Rerepresentation. (Deviation 2026-O0038) FEB 2026


52.222-3 Convict Labor. (Deviation 2026-O0038) FEB 2026


52.222-19 Child Labor-Cooperation with Authorities and Remedies. (Deviation 2026-O0038) MAR 2026


52.222-35 Equal Opportunity for Veterans. (Deviation 2026-O0038) Feb 2026


52.222-36 Equal Opportunity for Workers with Disabilities. (Deviation 2026-O0038) FEB 2026


52.222-37 Employment Reports on Veterans. (Deviation 2026-O0038) Feb 2026


52.222-40 Notification of Employee Rights Under the National Labor Relations Act. (Deviation 2026-O0038) FEB 2026


52.222-41 Service Contract Labor Standards. (Deviation 2026-O0038) FEB 2026


52.222-42 Statement of Equivalent Rates for Federal Hires MAY 2014


52.222-43 Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts). (Deviation 2026-O0038) FEB 2026


52.222-50 Combating Trafficking in Persons. (Deviation 2026-O0038) FEB 2026


52.222-54 Employment Eligibility Verification. (Deviation 2026-O0038) Feb 2026


52.222-55 Minimum Wages for Contractor Workers Under Executive Order 14026. (Deviation 2026-O0038) FEB 2026


52.222-62 Paid Sick Leave Under Executive Order 13706. (Deviation 2026-O0038) FEB 2026


52.222-90 Addressing DEI Discrimination by Federal Contractors. (Deviation 2026-O0038) APR 2026


52.223-23 Sustainable Products. (Deviation 2026-O0038) FEB 2026


52.225-1 Buy American-Supplies (Deviation 2026-O0038) FEB 2026


52.225-2 Buy American Certificate. OCT 2022


52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving. MAY 2024


52.228-5 Insurance-Work on a Government Installation JAN 1997


52.229-3 Federal, State, and Local Taxes FEB 2013


52.232-12 Advance Payments (Deviation 2026-O0038) FEB 2026


52.232-33 Payment by Electronic Funds Transfer-System for Award Management. OCT 2018


52.232-39 Unenforceability of Unauthorized Obligations JUN 2013


52.232-40 Providing Accelerated Payments to Small Business Subcontractors. MAR 2023


52.233-1 Disputes. (Deviation 2026-O0038) FEB 2026


52.233-3 Protest after Award. (Deviation 2026-O0038) FEB 2026


52.233-4 Applicable Law for Breach of Contract Claim. (Deviation 2026-O0038) FEB 2026


52.237-2 Protection of Government Buildings, Equipment, and Vegetation APR 1984


52.240-90 Security Prohibitions and Exclusions Representations and Certifications (Deviation 2026-O0038) FEB 2026


52.240-91 Security Prohibitions and Exclusions. (Deviation 2026-O0038) FEB 2026


52.243-1 Changes-Fixed-Price. (Deviation 2026-O0038) FEB 2026


52.244-2 Subcontracts JUN 2020


52.244-6 Subcontracts for Commercial Products and Commercial Services. (Deviation 2026-O0038) APR 2026


52.249-2 Termination for Convenience of the Government (Fixed-Price) APR 2012


52.249-4 Termination for Convenience of the Government (Services) (Short Form) APR 1984


52.249-8 Default (Fixed-Price Supply and Service) APR 1984


252.203-7000 Requirements Relating to Compensation to Former DoD Officials SEP 2011


252.203-7002 Requirements to Inform Employees of Whistleblower Rights DEC 2022


252.203-7005 Representation Relating to Compensation of Former DoD Officials SEP 2022


252.204-7004 Antiterrorism Awareness Training for Contractors JAN 2023


252.204-7015 Notice of Authorized Disclosure of Information by Litigation Support JAN 2023


252.204-7022 Expediting Contract Closeout MAY 2021


252.204-7024 Notice on the use of The Supplier Performance Risk System MAR 2023


252.215-7013 Supplies and Services Provided by Nontraditional Defense Contractors JAN 2023


252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or Hazardous Materials—Basic SEP 2014


252.223-7008 Prohibition of Hexavalent Chromium JAN 2023


252.225-7000 Buy American – Balance of Payments Program Certificate FEB 2024


252.225-7001 Buy American and Balance of Payment Program FEB 2024


252.225-7002 Qualifying Country Sources as Subcontractors MAR 2022


252.225-7012 Preference for Certain Domestic Commodities. APR 2022


252.225-7048 Export Controlled Items JUN 2013


252.225-7056 Prohibition Regarding Business Operations with the Maduro Regime. JAN 2023


252.225-7059 Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region–Representation JUN 2023


252.225-7060 Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region. JUN 2023


252.232-7010 Levies on Contract Payments DEC 2006


252.237-7010 Prohibition on Interrogation of Detainees by Contractor Personnel JAN 2023


252.243-7001 Pricing of Contract Modifications DEC 1991


252.243-7002 Requests for Equitable Adjustment. DEC 2022


252.244-7000 Subcontracts for Commercial Items NOV 2023


252.244-7999 Subcontracts for Commercial Products or Commercial Services (Deviation 2026-O0015) JAN 2025


252.246-7003 Notification of Potential Safety Issues JAN 2023


252.246-7004 Safety of Facilities, Infrastructure, and Equipment for Military Operations OCT 2010


252.247-7023 Transportation on Supplies by Sea OCT 2024



52.219-14 Limitations on Subcontracting. (Deviation 2026-O0038) FEB 2026 – FT


52.222-41 Service Contract Labor Standards (Deviation 2026-O0038) FEB 2026 – FT



52.252-2 Clauses incorporated by reference FEB 1998 – FT


52.252-6 Authorized Deviations in Clauses NOV 2020 – FT



A. 52.212-1 Instructions to Offerors – Commercial Products and Commercial Services (Deviation 2026-O0038). Offerors must comply with all instructions contained herein.



(1) Offerors may submit written questions during the quote preparation period. All questions must be received no later than 31 August 2026, 11:00 AM (Pacific) to allow adequate time to prepare and issue responses to all offerors prior to the date and time set for receipt of quotes. Only written questions will receive a response. All questions and quotes shall be directed to:



Southwest Regional Maintenance Center (SWRMC) – C410A Procurement
Email: Cite the solicitation number in the subject line - N5523626Q0114
Email Addresses: scott.s.quiambao.civ@us.navy.mil and jorge.a.morales67.civ@us.navy.mil



B. 52.212-2 Evaluation – Commercial Products and Commercial Services (Deviation 2026-O0038).
(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:



Evaluation Factors – The evaluation factors that will be used are:



  1. Technical Acceptability – Ability to meet the required delivery date and the minimum requirements of the Statement of Work. The onsite personnel must have the following:
    1. Minimum 5 years of IT experience.
    2. Active or eligible for a Top Secret (TS) Security Clearance.
    3. Required certifications as listed in the SOW.
  2.  Price – Lowest price technically Acceptable (LPTA)
  3.  Past Performance – Based on the Supplier Performance Risk System



Price:  The Government will evaluate the proposed price for reasonableness in accordance with RFO FAR 12.203, 12.204 and 15.404.



Past Performance: The Government will consider the recency and relevancy of past performance information compared to the requirements detailed in the Statement of Work, the source of the information, the context of the data and general trends in the offeror's performance and any associated risk. The Government will also consider the extent of the offeror's ability to perform previous contracts successfully.  In accordance with DFARS provision 252.204-7024, Notice to Prospective Suppliers on Use of Supplier Performance Risk System in Past Performance Evaluations is hereby incorporated by reference.



(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).



(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.


(End of provision)



C. 52.212-4 Terms and Conditions-Commercial Products and Commercial Services. (Deviation 2026-O0038)



Standard Commercial Warranties apply.



APPLICABLE PROVISIONS AND CLAUSES:



The FAR requires the use of the System for Award Management (SAM) in Federal solicitations as a part of the offer submission process to satisfy FAR 52.212-4. More information on SAM is found at https://www.sam.gov/portal/public/SAM/.



PACKAGING REQUIREMENTS: Unless otherwise stated in Section D clauses, packaging and preservation shall be performed in accordance with the best commercial practices to afford maximum protection against damage.



DELIVERY INSTRUCTIONS: Item shall be priced for F.O.B. Destination. Inspection and acceptance shall be at destination by the Government.
 


SPECIAL CONTRACT REQUIREMENTS:


Please submit your quote via e-mail to Scott Quiambao,  scott.s.quiambao.civ@us.navy.mil and Jorge Morales, jorge.a.morales67.civ@us.navy.mil



QUOTES must be received by the destination inbox no later than *04 September 2026, 11:00 AM (Pacific)* or they will not be considered for award.

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