SS-23-003 Token Transit Maintenance and Support

The Jacksonville Transportation Authority (JTA) intends to award a sole source contract to Token Transit, Inc. for ongoing system maintenance and support of the existing Token Transit application. The contract is structured for an initial one-year period, with the possibility of two additional one-year renewal options, ensuring continued service and support for the transit system’s mobile ticketing platform. The contract value is estimated to range between $500,000 and $1,500,000, reflecting the scope and importance of maintaining reliable transit technology infrastructure. This procurement emphasizes the exclusive nature of the agreement, with the sole source designation indicating that Token Transit is uniquely qualified or authorized to provide the required maintenance and support services. The contract is managed by the Jacksonville Transportation Authority in Florida, with Pamela Lee serving as the primary contact for inquiries. The solicitation was posted on January 27, 2025, with a response deadline of February 17, 2025. Interested parties can access further details through the provided procurement portal link.