Standard Application Process Usability Testing and Cognitive Interviewing
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The contract aims to support the Standard Application Process by conducting usability testing and cognitive interviewing to gather direct user feedback on a federal data portal, ensuring it effectively meets the functional needs of its users. These methods will help identify usability challenges, improve user experience, and inform iterative design improvements based on real-world interactions. The effort is part of a broader initiative by the National Center for Science and Engineering Statistics under the Directorate for Social, Behavioral & Economic Sciences to cultivate an engaged community of federal data users who can share insights and best practices. The work falls under NAICS code 541690, indicating it involves other scientific and technical consulting services, and is forecasted for potential future solicitation without a designated set-aside or specific procurement timeline. While no formal solicitation number or point of contact is provided, the activity is tied to improving government data systems and fostering user collaboration within federal data ecosystems. Performance of the work is not bound to a specific geographic location, allowing flexibility for remote or distributed testing depending on participant availability and project requirements.
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