Statewide Dental Services

The Agency for Persons with Disabilities in Florida is soliciting comprehensive dental services through ITN 2526-031, targeting a nonprofit organization to coordinate a statewide program serving individuals with developmental disabilities as defined in Florida Statutes. The contract will establish a five-year term with a potential one-time five-year renewal contingent on satisfactory performance, funding availability, statutory compliance, and written agreement. The program operates as the payor of last resort and requires the contractor to manage eligibility determinations, a complaint system, quality assurance protocols, and detailed reporting on service delivery, provider network recruitment, access to care, timeliness, spending, and program effectiveness. All proposed pricing must be all-inclusive, covering labor, materials, travel, subcontractor costs, technology, administrative expenses, and reporting, with costs submitted separately for the initial and renewal terms on a deliverable-based structure. Proposals must be submitted as two separately sealed packages—one for the technical response and one for pricing—via hard copy with one original, three hard copies, and one electronic copy on a USB drive not exceeding 12 MB in Microsoft Word or Adobe Acrobat format; electronic and faxed submissions are prohibited. The response deadline is August 11, 2026, and submissions must be delivered to the Bureau of General Services and Procurement in Tallahassee. The contract is governed by Florida law and incorporates the APD Standard Contract and the Business Associate Agreement (BAA), requiring strict adherence to HIPAA, public records laws, and Florida Statutes 215.97 and 215.971 for financial documentation. Respondents must indemnify the Agency for claims arising from their operations and specifically assume liability for any BAA or HIPAA violations. The provider must maintain a quality assurance program with an Authentication Integrity Plan and comply with all applicable performance metrics, including annual satisfaction surveys, application and denial tracking, service volume reporting, complaint resolution timelines, and spending analysis. Acceptance of deliverables requires written confirmation by the Contract Manager and is a prerequisite for payment, which remains subject to audit. The evaluation process follows a best-value approach, awarding 45 points for the service delivery plan, 30 for the management plan, 20 for qualifications and experience, and up to 5 points based on the lowest price using a proportional scoring formula. Respondents must submit mandatory certifications including PUR 7801, forced labor compliance, foreign country of concern attestation, conflict of interest disclosures, non-collusion statements