Statewide Victim-Centered Information System

The State of Utah, through the Division of Purchasing and the Department of Criminal Justice, is seeking a professional services provider to develop and implement a Statewide Victim-Centered Information System. This ten-year contract aims to establish a secure, trauma-informed Automated Victim Notification system that integrates with existing state infrastructure, including court, jail, and correctional management systems. Key deliverables include a victim-centered interface featuring a Quick Exit button and blackout dates for safety, multilingual translation with 98 percent accuracy, and a centralized portal for Victim Impact Statements. The system must adhere to strict security and compliance standards, including GovRAMP certification, CJIS compliance, and WCAG accessibility standards. The procurement process follows a ranking system under Utah Procurement Code 63G-6a Part 15, where the highest-ranked vendor will negotiate a contract based on fair and reasonable compensation. To be considered, vendors must meet mandatory minimum requirements regarding data protection, the prohibition of data commodification, and the implementation of safeguards against the release of vulnerable information. Evaluation is based on technical criteria such as the ability to provide a seamless user experience across jurisdictions and the commitment to exclusive state ownership of data. Selected contractors must maintain significant cyber security insurance coverage, ranging from 2 million to 10 million dollars depending on data risk levels, and certify participation in the E-Verify system.