SUPPORT SERVICES - CISCO SMARTNET TOTAL CARE

The Business Development Bank of Canada is seeking proposals for a Cisco SmartNet Total Care support and maintenance contract through a formal solicitation process, identified by the number PRCP0003548. This tender, posted on May 13, 2026, requires interested parties to submit responses by June 19, 2026, at 4:00 p.m. Eastern Time. The contract aims to secure comprehensive technical support services for Cisco equipment under the SmartNet Total Care program, ensuring continuous operational reliability and timely resolution of network issues. All submissions must comply with BDC’s terms and conditions, as well as relevant federal procurement regulations and international liberalization agreements. Bidders must access the full solicitation documents and submit their proposals via the Merx platform, where applicable fees may be charged; pricing details are available on the Merx website. The contracting authority is Martin Morliere, reachable by phone at 514-283-1756 or by email at Martin.MORLIERE@bdc.ca, serving as the primary point of contact for inquiries. The procurement is classified under federal government operations, and while specific geographic performance locations are not detailed, services are expected to support BDC’s nationwide infrastructure. Interested vendors are advised to review all requirements thoroughly before the deadline to ensure full compliance.