System Integration and User Training

The City of Austin has issued a subcontract to integrate telemetry hardware and a cloud-based platform with its existing water infrastructure, encompassing collection, treatment, and delivery assets. This effort aims to modernize operations by enabling real-time data collection, remote monitoring, and enhanced decision-making across the water system. The scope requires seamless interoperability between legacy equipment and new digital technologies, ensuring reliable data flow and system resilience without disrupting ongoing services. The contractor must also deliver comprehensive user training to city personnel to ensure proficient and sustained use of the new system, covering operation, maintenance, data interpretation, and troubleshooting protocols. The work is classified under NAICS code 541511 and is posted as a subcontract with no set-aside designation, indicating open competition among qualified vendors. Implementation must occur within the City of Austin’s operational territory, with all deliverables aligned to support long-term water management goals and regulatory compliance.