System Maintenance and Operations
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
This subcontract for System Maintenance and Operations supports prime contractors on New York State Department of Health projects. The scope of work focuses on providing technical support and operational maintenance for converged E&E and AMS systems, specifically encompassing Tier 2 and 3 support, patch management, and continuous system monitoring. The selected provider must possess expertise in cloud infrastructure management and adhere to ITIL standards to ensure service quality. Key deliverables include the provision of regular uptime reports and the successful resolution of incident tickets. Interested parties should note that the response deadline is February 19, 2027. The contract falls under NAICS code 541513, reflecting its focus on computer facilities management services.
General Info
Place of Performance
NY, USASet-Aside
Documents
This scope was carved out of 2140439.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
RFP: Converged Eligibility and Enrollment (E&E) System and Appeals Management System (AMS)
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Timeline
Response Deadline
Organization & Contact Information
Full Description
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