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Tax Software User and Technical Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Tax Software User and Technical Support subcontract provides essential technical support and help desk services for prime contractors working on IT Strategy and Modernization projects for the Department of the Treasury. Operating under NAICS code 541519, the scope of work includes comprehensive user support, technical troubleshooting, and the management of help desk operations through dedicated ticketing systems. All services are delivered based on strict Service Level Agreements to ensure operational efficiency and must adhere to rigorous Personnel Security requirements. The primary place of performance for these technical support activities is located in Lanham, Maryland.

General Info

Technical support and help desk services for Treasury IT projects in Lanham, Maryland.

Agency

Department Of The Treasury → It Strategy And Modernization

NAICS

541519 - Other Computer Related Services

Place of Performance

Lanham, MD, 20706, USA

Set-Aside

NONE

Documents

This scope was carved out of 5000230074.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Tax Software and Support

AI Contract Breakdown

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Timeline

PostedOct 1

subcontract

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Organization & Contact Information

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AgencyDepartment Of The Treasury → It Strategy And Modernization

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of The Treasury → It Strategy And Modernization

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and help desk services for prime contractors on IRS IT Strategy and Modernization projects. Performs user support, technical troubleshooting, and help desk management using ticketing systems. Meets Personnel Security requirements. Delivers SLA-based technical support services.

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