TeamViewer - Subscription Renewal

The contract pertains to the subscription renewal of TeamViewer Tensor Basic for the Ohio Department of Developmental Disabilities, specifically supporting their Information Technology Services. It includes a subscription for 5 Tensor Agents and coverage for up to 2,500 managed devices. The service is to be delivered directly to the State of Ohio’s Department of Developmental Disabilities office in Columbus, with Kim Lewis designated as the primary contact. The contract falls under solicitation number SRC0000036599 with a response deadline in early 2026. The contract incorporates stringent data security and privacy requirements consistent with Ohio state standards, as outlined in the State’s Data Security and Privacy Terms document. These terms mandate adherence to NIST 800-53 security controls and require the contractor to comply with all relevant IT security policies, including incident response and monitoring protocols for the protection of State data. This ensures the secure handling of sensitive and personally identifiable information in cloud, on-premises, or hybrid environments. The contract supports the Department’s goals by ensuring robust, secure remote connectivity and management capabilities for their IT infrastructure.