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Technical Support & Account Management

Open
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-RFP-01.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Student Assessment Platform

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Organization & Contact Information

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AgencyCalifornia → Educational Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical assistance and relationship management for prime contractors on Palm Springs Unified School District projects. Manages technical support with defined response and resolution times, escalation procedures, and dedicated account management strategies. Utilizes help desk ticketing systems and adheres to defined Service Level Agreements (SLAs). Delivers technical support and account management reports.

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Solicitation # 27-RFP-01
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