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Technical Support & Help Desk for Portal Users

Active

Federal

Response Deadline07/21/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a vendor to provide Tier 1 and Tier 2 help desk support for end users of a government portal, focusing on resolving issues related to system access, form functionality, and reporting errors. Support services are expected to be responsive and technical, ensuring users can effectively interact with the portal’s features without disruption. The work will be performed under a subcontract arrangement, aligning with NAICS code 541519 for other computer-related services, and is managed by the Ibc Acq Svcs Directorate within the Department of the Interior. The opportunity was posted on July 7, 2026, with a response deadline of July 21, 2026, at 7:00 PM Eastern Time. No specific location for performance or set-aside status is indicated, and detailed point of contact information is not provided within the posted data.

General Info

Vendor needed for Tier 1 and Tier 2 help desk support on government portal via subcontract by July 21, 2026.

Agency

Department Of The Interior → Ibc Acq Svcs Directorate (00004)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

VA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

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Timeline

PostedJul 7

subcontract

Response DeadlineJul 21

Submission deadline

Response Deadline

07/21/2026, 07:00:00 PM UTCin 14 days

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Organization & Contact Information

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AgencyDepartment Of The Interior → Ibc Acq Svcs Directorate (00004)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Interior → Ibc Acq Svcs Directorate (00004)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1/Tier 2 help desk support for end users, including troubleshooting access, form functionality, and reporting issues.

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