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This Government Contract opportunity from California was posted on March 21, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & Help Desk Services

Closed
State & Local

Contract Overview

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This subcontract for Technical Support and Help Desk Services is issued by Lake County, California. The agreement focuses on providing Tier 1 and Tier 2 technical support during standard business hours, with primary responsibilities including troubleshooting, ticketing, escalation, and resolution tracking for system users. The opportunity was posted on March 21, 2024, with a response deadline of April 30, 2024. It is categorized under NAICS code 541513, reflecting its focus on computer facilities management services.

General Info

Lake County subcontract for Tier 1 and 2 technical support and help desk services.

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 24-24.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request For Proposals (RFP) For Public Authority Registry Software

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Lake County
ContactsNo contacts available
OfficeN/A
Organization / AgencyCalifornia → Lake County
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 technical support during business hours including troubleshooting, ticketing, escalation, and resolution tracking for system users.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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