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This Government Contract opportunity from New Jersey was posted on August 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
SLED
JPMC SOURCEWELL RFP 102226 UNCREWED SYSTEMS, OPERATIONS AND MANAGEMENT SOFTWARE, PROFESSIONAL SERVIC
Solicitation # 102226
Solicitation RFP 102226 is a request for proposals issued by Sourcewell, a State of Minnesota local governmental agency, to establish Master Agreements for the provision of uncrewed systems, operations and management software, professional services, and managed services. The objective of this solicitation is to achieve best value and favorable pricing through collective volume for participating entities, which include state governments, agencies, institutions of higher education, and political subdivisions such as cities, counties, and school districts. The initial term of the Master Agreement is ten years with no standard extensions, although Sourcewell may consider extensions under exceptional circumstances provided that vendors submit an annual certification of compliance with all mandatory minimum requirements and technical specifications. For participating agreements executed by the State of Illinois, specific legal and administrative requirements apply. These include a maximum total term of ten years, mandatory registration in the Illinois Procurement Gateway and BidBuy, and adherence to the Illinois Freedom of Information Act. Payments are governed by the State Prompt Payment Act, and all claims must be filed exclusively with the Illinois Court of Claims. Furthermore, Illinois agreements are contingent upon the availability of funds and may be terminated without penalty if the Illinois General Assembly or federal sources fail to make necessary appropriations. Vendors may also be required to meet Illinois Business Enterprise Program and small business goals. Responses must be submitted via the Sourcewell Procurement Portal by October 22, 2026.
CPOGS51001 - Chief Procurement Office Of General Services

POSTED

about 10 hours ago

DEADLINE

in 16 days
NAICS: 541512
New
SLED
- Identity Management, Governance, and RBAC Modernization Services
Solicitation # 92337
The University of Maryland Global Campus (UMGC) is seeking a qualified firm under solicitation 92337 to provide Identity Management, Governance, and RBAC Modernization services. The primary objective is to develop a strategic and technical approach for adopting Role-Based Access Control (RBAC) and Identity Governance Administration (IGA) capabilities across third-party applications. This effort focuses on aligning centralized identity management systems and authoritative identity sources, specifically remediating inconsistencies between Workday and Microsoft Entra ID, decoupling dependencies on PeopleSoft identity flags, and maturing Joiner, Mover, and Leaver lifecycle management. Key deliverables include modernization plans for the Originating Identity Provider and organization codes, an IGA governance and operating model, and a comprehensive strategic IAM/IGA roadmap. The contract is capped at a total compensation of 1,000,000 dollars and is governed by the University System of Maryland Procurement Policies and Procedures. Award selection is based on a trade-off where technical merit is weighted more heavily than cost, and price proposals are only requested from shortlisted offerors following a technical evaluation and potential oral presentations. The selected contractor must adhere to strict accessibility standards, including WCAG 2.1 Level AA and Section 508 of the Rehabilitation Act, and maintain comprehensive insurance and indemnification coverage. Performance is subject to UMGC acceptance reviews, with a standard 30-business-day window for deliverable approval and payments typically issued on a net 30-day basis via Electronic Funds Transfer.
University of Maryland Global Campus

POSTED

about 11 hours ago

DEADLINE

in 22 days

AI Contract Overview

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The Technical Support and Help Desk Services subcontract is issued by the Curriculum LAL and SS agency in New Jersey. The primary objective of this engagement is to provide Tier 1 and Tier 2 technical support for students, teachers, and staff. Responsibilities include troubleshooting platform issues, resolving device malfunctions, and managing access problems related to the online learning system. This opportunity is categorized under NAICS code 541512. The solicitation was posted on August 13, 2026, and requires a response by the deadline of September 3, 2026. Interested parties can find further details through the provided procurement portal.

General Info

NJ agency seeks Tier 1 and 2 technical support services by September 3, 2026.

Place of Performance

NJ, USA

Set-Aside

NONE

Documents

This scope was carved out of CC 27-004.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CC 27-004 Online and Blended Learning Resource

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNew Jersey → Curriculum LAL & SS
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for students, teachers, and staff using the online learning system, including troubleshooting access, device, and platform issues.

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