This Subcontract opportunity from Texas was posted on August 1, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & Help Desk Services for CORES and EMResource

Closed

State & Local

Submission Closed08/14/2024, 07:00:00 PM CDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

New

Federal

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SaaS Configuration and Customization ServicesThis subcontract for SaaS Configuration and Customization Services supports prime contractors on projects for the California Department of Consumer Affairs. The scope of work involves the design, configuration, and custom development of software modules to ensure a production-ready system that satisfies functional requirements FR-1 through FR-7. All development activities will be executed using a Hybrid-Agile Scrum methodology. The opportunity is categorized under NAICS code 541511 and was posted on November 7, 2026, with a response deadline of December 8, 2026. Interested parties can find further details through the Cal eProcure portal.

California Department of Consumer Affairs

POSTED

1 day ago

DEADLINE

in 30 days

AI Contract Overview

This subcontract involves the provision of Tier 1 and Tier 2 technical support and help desk services for the Texas Department of State Health Services. The scope of work focuses on supporting end users across both DSHS and HHSC, specifically for the CORES RMS and EMResource systems. Key responsibilities include troubleshooting technical issues, managing user accounts, providing necessary training, and ensuring efficient incident resolution. The opportunity was posted on August 1, 2024, with a response deadline of August 15, 2024. Classified under NAICS code 541511, the contract is managed through the Texas state government procurement system to ensure operational stability and technical assistance for critical health and human services infrastructure.

General Info

Agency

Texas Department of State Health Services

NAICS

541511 - Custom Computer Programming Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of HHS0014946.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CORES and EMResource Software Renewal

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 1

subcontract

Response DeadlineAug 14

Deadline has passed

Submission Closed

08/14/2024, 07:00:00 PM CDT

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Organization & Contact Information

AgencyTexas Department of State Health Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyTexas Department of State Health Services

Office AddressN/A

ContactsNo contact information available

Full Description

Provision of Tier 1–2 technical support for end users across DSHS and HHSC, including troubleshooting, account management, training, and incident resolution for both CORES RMS and EMResource.