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This Subcontract opportunity from California was posted on June 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & Help Desk Services for Data Users

Closed
State & Local

Contract Overview

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This contract involves providing Tier 1 and Tier 2 technical support services for users of climate risk data and an associated portal. Responsibilities include troubleshooting technical issues, assisting with data interpretation, and conducting user training to ensure effective utilization of the climate risk information. The services are structured to support a range of user inquiries and technical challenges, enhancing user experience and understanding of the data. Issued by the California Department of Insurance, the subcontract falls under the NAICS code 541519, which covers other computer-related services. The contract was posted on June 5, 2026, with a response deadline of June 18, 2026. While specific location details for performance are not provided, the scope emphasizes support for users accessing climate risk data through the designated portal. This engagement will play a critical role in facilitating data-driven decisions related to climate risk within the department's purview.

General Info

Provide Tier 1 and 2 technical support, training, and troubleshooting for climate risk data users.

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of IT 25336.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ# IT 25336 - IT SaaS - First Street Dataset and Portal

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia Department of Insurance
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1 and Tier 2 technical support for users of the climate risk data and portal, including troubleshooting, data interpretation, and user training.

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Keith Deutsch
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