This Subcontract opportunity from California was posted on January 12, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support and Help Desk Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
Active Opportunities Like This One
AI Contract Overview
This subcontract agreement with the California Department of Justice focuses on the provision of comprehensive technical support and help desk services for Tidal software. The scope of work encompasses Tier 1 through Tier 3 support, ensuring that agency staff receive necessary user assistance, detailed troubleshooting, and efficient incident resolution. Additionally, the contract includes the management of escalation processes to address complex technical issues. The opportunity was posted on January 12, 2024, with a response deadline of January 26, 2024. Classified under NAICS code 541511, the contract is designed to maintain the operational stability of the software through dedicated technical expertise and structured support levels.
General Info
Place of Performance
CA, USASet-Aside
Documents
This scope was carved out of 0000029833.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
RFQ 23-155 Tidal Software Maintenance Renewal - 3 Years
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
Find Active Opportunities Like This
Get AI-powered intelligence on the opportunities still open
Every page of the solicitation package shredded into a compliance breakdown
AI-powered matching based on your capabilities and past performance
Competitor and incumbent history on the requirement
Automated alerts on amendments, Q&A deadlines, and award
Join 750+ contractors already using CLEATUS
