Technical Training and Application Support

The contract requires comprehensive on-site training and application support to equip laboratory staff with the skills needed to operate, maintain, and troubleshoot a liquid-handling robot, as well as validate DNA extraction workflows. The scope focuses on practical, hands-on instruction that ensures staff can confidently manage the equipment and reliably reproduce validated procedures under real-world conditions. Training must be delivered at the customer’s location and tailored to the specific workflows and instrumentation in use, with an emphasis on minimizing downtime and maximizing operational efficiency. This is a subcontract issued under the SBA set-aside program, classified under NAICS code 611430, indicating it pertains to other schools and instruction services. The opportunity was posted on July 31, 2026, with a response deadline of August 7, 2026. The contracting agency is the Department of Commerce, operating under the Wad-Sap entity, though no specific office address or point of contact is provided. Performance of the work is expected to occur at an undefined location, and all proposals must align with the technical requirements outlined in the solicitation, emphasizing competency-based outcomes for lab personnel.