TEGE mail customer satisfaction surveys

The Internal Revenue Service through its Tax Exempt Government Entities division has forecasted a requirement for customer satisfaction surveys to be conducted via mail targeting recipients associated with tax-exempt and government entities. The solicitation is categorized under NAICS code 541611, indicating it involves administrative management and general management consulting services, specifically focused on gathering and analyzing feedback through survey methodologies. The effort aims to evaluate customer experience and service effectiveness in communications and outreach programs conducted by the agency. The contract opportunity was posted on May 25, 2026, and is listed as a forecast, meaning it is not yet an active solicitation but provides advance notice for potential vendors to prepare. The point of contact for this initiative includes William Scheier Jr as the Bureau Point of Contact and Shanerva Ritchie as the Program Office Point of Contact, who can provide further details to interested parties. While no specific set-aside designation or place of performance details have been provided, the surveys are expected to be administered primarily through postal mail with no location restrictions specified. Interested contractors should monitor the Treasury’s OSDBU forecast portal for future updates and formal solicitation releases.