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Telecommunications & Hotline Infrastructure

Active

State & Local

Response Deadline09/17/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Telecommunications and Hotline Infrastructure supports prime contractors on Missouri Department of Health and Senior Services projects. The primary objective is to supply and maintain the telephony and routing infrastructure necessary to operate a statewide 24/7 emergency hotline. To ensure high availability and redundancy, the system will utilize VoIP technology, Automatic Call Distributors, and redundant server infrastructure. The contract is managed by the Missouri PROC OA Division of Purchasing Procurements under NAICS code 517910. Interested parties must respond by September 17, 2026, to provide a fully operational and redundant telephony system capable of meeting the critical needs of the state's emergency services.

General Info

Subcontract for Missouri DHSS to provide redundant 24/7 emergency hotline telephony infrastructure.

Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTSView Agency

NAICS

517910 - Other TelecommunicationsView NAICS

Place of Performance

MO, USA

Set-Aside

NONE

Documents

This scope was carved out of STATE 0000000569SL.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Poison Control Hotline

AI Contract Breakdown

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Timeline

PostedSep 10

subcontract

Response DeadlineSep 17

Submission deadline

Response Deadline

09/17/2026, 07:00:00 PM UTCin 3 days

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Organization & Contact Information

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AgencyMissouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

ContactsNo contacts available

OfficeN/A

Organization / Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

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Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies and maintains telephony and routing infrastructure for prime contractors on Missouri Department of Health and Senior Services (DHSS) projects. Manages call routing and ensures high availability and redundancy for a statewide 24/7 emergency hotline. Utilizes VoIP systems, Automatic Call Distributors (ACD), and redundant server infrastructure. Delivers a fully operational, redundant 24/7 telephony system.

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