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This Subcontract opportunity from Federal Mediation And Conciliation Service was posted on July 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Tier 2 & Tier 3 Cloud Help Desk Support

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
International
Managed Detection and Response (MDR) Service
Solicitation # T26/008/CHS
The Cambridge Housing Society Ltd is soliciting a comprehensive Managed Detection and Response (MDR) service to protect its users, information, systems, and technology environment from cyber security threats. The scope of work requires a 24/7 Security Operations Centre (SOC) providing continuous monitoring, detection, investigation, and response capabilities. Key technical requirements include Endpoint Detection and Response (EDR) or Extended Detection and Response (XDR), integration with Microsoft 365 and Microsoft Entra ID, identity-based threat detection, proactive threat hunting, and digital forensics. The service must support Windows, iOS, and Android mobile endpoints and include deliverables such as vulnerability insights, incident containment, and continual service improvement. The contract is estimated to be valued at 140,000 GBP excluding VAT, with an initial term running from January 6, 2027, to January 5, 2030, and a potential extension of up to two additional years. This solicitation is reserved for UK-based SMEs and VCSEs, with the award based on the Most Advantageous Tender (MAT) evaluating quality, capability, and price. Mandatory requirements for the provider include specific insurance minimums, including 10 million GBP for Employer's and Public Liability and 2 million GBP for Professional Indemnity. Payment terms are set at 30 days via BACS. Bidders must submit a Procurement Specific Questionnaire, a Disclosure of Interest Certificate, and a signed hard copy of the Non-Collusion Certificate by the deadline of December 9, 2026.
The Cambridge Housing Society Ltd

POSTED

1 day ago

DEADLINE

in 25 days

AI Contract Overview

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The contract seeks technical support services for the Azure platform, focusing on Tier 2 and Tier 3 help desk functions to resolve complex issues related to virtual machines, access controls, storage failures, and application connectivity problems. The work requires experienced personnel capable of diagnosing and remediating advanced cloud infrastructure challenges, ensuring minimal disruption to federal operations. The support must align with the Federal Mediation and Conciliation Service’s operational needs, with performance centered in Washington, D.C., under the NAICS code 541519 for other computer-related services. The solicitation is designated as a subcontract and was posted on July 9, 2026, with a response deadline of July 13, 2026. There is no set-aside classification specified, and no point of contact information is provided in the posting. Interested parties must submit proposals through the SAM.gov portal using the provided link, and all work is expected to be performed remotely or on-site at the agency’s designated location in Washington, D.C., with a ZIP code of 20427. Technical expertise in Azure environments and proven experience in enterprise-level cloud support are essential for successful contract performance.

General Info

Azure technical support for federal operations in Washington, D.C., focusing on Tier 2/3 cloud infrastructure issues.

NAICS

541519 - Other Computer Related Services

Place of Performance

Washington, DC, 20427, USA

Set-Aside

NONE

Documents

This scope was carved out of 93310026Q0008.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FMCS Azure

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFederal Mediation And Conciliation Service → Fmcs
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide technical support for Azure platform issues including VM troubleshooting, access management, storage errors, and application connectivity.

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