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Tier 2 Help Desk Support and Technical Consulting

Active

State & Local

Response Deadline01/01/2027, 05:59:59 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves providing Tier 2 help desk support and technical consulting services specifically for users of the IMPACT platform. The scope includes on-demand technical support such as troubleshooting issues, offering configuration assistance, and delivering guidance to ensure compliance. It is a subcontract opportunity aimed at supporting the platform's users by addressing their technical needs efficiently and effectively. Issued by the Mental Health & Addiction Services agency in Connecticut, the contract falls under NAICS code 541519, which covers other computer-related services. The solicitation was posted on January 1, 2026, with a response deadline of January 1, 2027. While specific location details and points of contact are not provided, the contract pertains to support services critical to the proper functioning and compliance of the IMPACT platform users.

General Info

Provide Tier 2 help desk and technical consulting for IMPACT platform users under MHAS contract.

Agency

Connecticut → Mental Health & Addiction ServicesView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

CT, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJan 1

subcontract

Response DeadlineJan 1

Submission deadline

Response Deadline

01/01/2027, 05:59:59 AM UTCin 5 months

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Organization & Contact Information

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AgencyConnecticut → Mental Health & Addiction Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Connecticut → Mental Health & Addiction Services

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provision of on-demand technical support and consulting for users of the IMPACT platform, including troubleshooting, configuration assistance, and compliance guidance.

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