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This Subcontract opportunity from Texas was posted on September 25, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Tier 2/Tier 3 Help Desk & Technical Support

Closed
State & Local

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The Texas Department of Public Safety is seeking a subcontractor for Tier 2 and Tier 3 Help Desk and Technical Support to maintain MBIS operations. The scope of work focuses on providing advanced technical assistance, including comprehensive troubleshooting and the escalation of complex technical issues to ensure operational stability. This opportunity, categorized under NAICS code 541511, was posted on September 25, 2024. Interested parties must submit their responses by the deadline of November 1, 2024.

General Info

Documents

This scope was carved out of 405-24R0003101.

The full solicitation package (16 documents), including the RFP, is on the prime solicitation, not on this scope.

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Multimodal Biometrics Information System (MBIS) Maintenance and Support

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas Department of Public Safety
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver technical support for MBIS operations, including troubleshooting, user assistance, and escalation of complex technical issues.

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Miguel
Hillary
Keith Deutsch
Christine

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