Towing and storage services for seized vehicles

The New York City Taxi and Limousine Commission is soliciting a contractor to provide comprehensive towing, storage, release, and salvage services for vehicles seized during enforcement activities and for agency-owned vehicles. This procurement is exclusively reserved for City Certified Minority and Woman Owned Business Enterprises (M/WBEs) under the Noncompetitive Small Purchase Method, with a total contract value not to exceed 1,500,000 dollars. The selected vendor must be capable of processing at least 360 vehicles annually and must maintain a public-facing office open Monday through Friday from 8:00 AM to 8:00 PM. The contractor is required to provide 24/7/365 operational availability with a one-hour response time to service calls. Key facility requirements include a secure short-term lot for up to 100 vehicles and a long-term lot for 100 vehicles, with the ability to handle standard, non-standard, and electric vehicles. The vendor must implement a real-time electronic monitoring system for vehicle disposition and ensure all forfeited or abandoned vehicles are auctioned or salvaged within 30 days of notification. Eligibility requires at least five years of experience in the field, valid licensure for towing and storage within New York City, and the provision of three client references upon request. The vendor assumes full liability for theft or property damage to vehicles in its care and must adhere to strict documentation standards, including digital photography and written inventories for every vehicle seized.