Training and User Onboarding

The contract seeks a qualified vendor to develop and deliver comprehensive training programs aimed at equipping Department of Veterans Affairs staff with the skills necessary to operate and manage the healthcare channel system. Training will be provided through both on-site and virtual instructional formats, accompanied by custom-developed training materials designed to ensure consistent, effective onboarding and ongoing proficiency. The initiative is structured to support seamless adoption of system workflows and enhance operational efficiency within VA’s healthcare delivery network. This subcontract is set aside entirely for small businesses under the SBA’s Total Small Business Set-Aside program and falls under NAICS code 611430 for other schools and instruction. The opportunity was posted on April 29, 2026, with proposals due by May 14, 2026, at 7:00 PM. Performance will be primarily centered in Seattle, Washington, with the contract managed by the 260-NETWORK Contract Office 20 under the Department of Veterans Affairs. Vendors must be prepared to deliver scalable, accessible, and tailored instruction to meet the diverse needs of VA personnel across multiple locations.