Transportation Management System (TMS) Maintenance and Support Services

The Missouri Department of Transportation is seeking proposals for Maintenance and Support Services for its Transportation Management System (TMS), including core components such as the Travelways System and Roadway Striping Program, under Solicitation STATE 0000000391SL. The contract is structured as a firm fixed price agreement with an initial term of three years, including two optional one-year renewal periods exercisable at the state’s sole discretion. All pricing must be submitted in Exhibit C and remains fixed throughout the original term and any renewals, with the total maintenance and support service hours capped at 17,000 per year. Programming services for new functionality or customization are handled through a controlled Statement of Work process, with pricing based on a vendor-proposed hourly rate. The vendor must provide on-demand technical support including problem resolution, maintenance of SIMS processes, MXD/MSD creation, Web Location Book management, and ArcGIS data retrieval, while tracking all hours via MoDOT’s Service Desk Plus system. The contract requires full compliance with federal and state regulations, including adherence to OMB Uniform Guidance for federal funds, Title VI of the Civil Rights Act, Section 504 of the Rehabilitation Act, and the Americans with Disabilities Act. Vendors must be registered with SAM.gov, maintain a valid Unique Entity ID, and certify they are not debarred or suspended by federal agencies. Financial records must be maintained according to generally accepted accounting principles and retained for five years after final payment or audit completion. Invoicing is monthly and must include service descriptions, hours, rates, and a unique invoice number, submitted to a specified state address; SOW-based work requires itemized invoices within 30 days of milestone completion. The state reserves the right to reject non-compliant, defective, or excess deliverables and to terminate immediately for copyright violations. Proposals must be submitted electronically via MissouriBUYS, not by email, and must include required exhibits covering pricing, technical approach, team qualifications, past performance, and certifications on tax compliance, business registration, work authorization, anti-discrimination, and conflict of interest. Award will go to the lowest and best proposal, evaluated on technical merit (110 points), cost (80 points), and experience (40 points), with additional preference points available for organizations for the blind, sheltered workshops, and service-disabled veteran-owned businesses.