Transportation to Health

The Mississippi State Department of Health (MSDH) is soliciting quotes under solicitation number 2026-SOQ-245 for the Transportation to Health Program. Selected vendors will provide safe, secure, non-emergency transportation for patients and program participants to MSDH clinical locations, county health departments, and authorized partner sites, including services for family planning, prenatal/postpartum, STI/HIV, tuberculosis, and laboratory services. Vendors are required to verify if participants have access to other transportation sources, such as the Division of Medicaid NET, before authorizing rides. A key requirement is the provision of a HIPAA-compliant healthcare transportation platform for scheduling, monitoring, and billing, as well as a similar platform for riders to plan and track trips. To be eligible, vendors must have at least five years of experience providing similar services and hold a valid Mississippi business license. Drivers must be at least 21 years old, possess a valid Mississippi driver's license with an acceptable MVR, and pass extensive criminal and healthcare exclusion screenings annually. The contract mandates strict cybersecurity standards aligned with NIST SP 800-53 Rev. 5 Moderate baseline controls, SOC 2 Type II or FedRAMP Moderate accreditation for cloud providers, and the execution of a Business Associate Agreement. Award will be granted to the lowest-priced responsive and responsible quote based on an evaluation of the vendor's financial resources, capacity, reputation, and past performance. Administrative requirements include the submission of itemized monthly invoices and a performance bond equal to 100 percent of the total contract price. Vendors must maintain a documented quality control program and adhere to rigorous incident reporting timelines, with serious safety issues reported immediately. All submissions must be received by October 28, 2026, at 10:00 am CST. Offerors must also certify they are not debarred from government contracts and disclose any financial affiliations with MSDH employees or board members.