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TSO Business Information System Support Services IDIQ

Active
Federal

Contract Overview

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The TSO Business Information System Support Services IDIQ is a forecast for the Department of the Navy to acquire knowledge-based support for various enterprise-level business information systems. These systems consist of a diverse array of custom Government off the Shelf software and Commercial off the Shelf hardware and software that serve a user base ranging from hundreds to hundreds of thousands. Operating under a Government owned, Government operated, contractor supported model, the contract aims to provide expert assistance in maintaining highly complex, business-critical systems across multiple USMC installations. The scope of work encompasses a wide range of technical and managerial services, including software analysis, programming, debugging, testing, installation, and maintenance. Additionally, the contractor will provide help desk support, risk management, quality assurance, system operations, project management, and training. These services are intended to support the overall stability and improvement of the systems, subsystems, and networks managed by TSO under NAICS code 541519.

General Info

Navy IDIQ for knowledge-based support and maintenance of TSO business information systems.

NAICS

541519 - OTHER COMPUTER RELATED SERVICES

Place of Performance

Multiple USMC Installations, USA

Set-Aside

NONE

Documents

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyDepartment Of The Navy → Dc P&r Tso
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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TSO owns and stewards several enterprise-level BISs which support hundreds to hundreds of thousands of users. These BISs are comprised of many dozens of custom Government off the Shelf (GOTS) software applications as well as Commercial off the Shelf (COTS) hardware and software applications. TSO's GOTS software applications contain a broad spectrum of platforms and technologies as denoted in Appendix A (Attachment 1). TSO builds, operates, and maintains its BISs, their component technologies, their development environments, and their hosting environments primarily with Marine and Civilian Marine personnel in a Government owned, Govermnent operated, contractor supported (GO-GO-CS) operating model. Contractor support will assist int he mamaintenance of highly complex, Government-designed and owned enterprise-class business critical systems. The anticipated services to be acquired fall within the scope of knowledge-based support services for software analysis, programming, debugging, software testing, software maintenance, software installation, help desk support and management, document conversion, risk management, software process improvement, quality assurance, system operations support, project management, system documentation, training, and maintenance of the systems, subsystems, and networks supported by TSO.

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