This Solicitation opportunity from Department Of Homeland Security was posted on August 8, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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TWIC Readers and Software Service Support

Closed

70Z02325RFAC20001Federal

Submission Closed08/22/2025, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 334419

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DLA WEAPONS SUPPORT ACTIVE DEVICES DIVISION

POSTED

1 day ago

DEADLINE

in 10 days

AI Contract Overview

The United States Coast Guard is conducting a market research effort under FAR part 10 to identify qualified sources capable of providing TWIC (Transportation Worker Identification Credential) readers and associated software support services. The contract aims to establish an Indefinite Delivery/Indefinite Quantity (IDIQ) arrangement for a firm fixed price, covering an initial 12-month base period with four additional option periods. The scope includes supplying Hand-Held Multi-Mode Biometric Readers, along with comprehensive product support such as troubleshooting, hardware repairs, software patches and upgrades, and equipment refreshes due to end-of-life or updates to the Canceled Card List and Visual Canceled Card List. The hardware and software must conform to TSA TWIC Reader Hardware and Card Application Specifications, Version 1.1.1, and support various TWIC card versions, including future updates issued during the contract period. The readers are required to meet standards such as PIV-Interoperable (PIV-1), MIL-STD 810F, and support multiple authentication modes, biometric templates, and adaptability features outlined in specific sections and appendices of the TSA specifications. The contractor will also maintain a helpdesk log for all support requests on an annual basis. The solicitation is posted by the Department of Homeland Security, with a response deadline of January 28, 2025, and points of contact provided for further inquiries. This effort is part of the Coast Guard’s broader initiative to ensure secure, reliable biometric access control consistent with federal standards.

General Info

USCG seeks TSA-approved biometric readers and software support to verify TWIC and SID credentials.

Agency

Department Of Homeland Security → Hq Contract Operations (CG-912)(000

NAICS

334419 - Other Electronic Component Manufacturing

Place of Performance

Washington, DC, 20593, USA

Set-Aside

NONE

Documents

Solicitation 70Z02325RFAC20001 - TWIC Readers and Software Support Services

rfp

High

USCG TWIC Handheld Biometric Reader SOW

sow

High

TWIC List of Vendors Certified Readers - 2025-0619

specifications

Low

NEW+Attachment+4++-+Questions+or+Clarifications+Form.xlsx

Vendor+Price+Summary+Spreadsheet.xlsx

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update

PhaseClosed

PostedJan 14

Sources Sought

Notice updatedJan 21

The notice description changed.

Type ChangedAug 8

Sources Sought → Solicitation

Response DeadlineAug 22

Deadline has passed

Submission Closed

08/22/2025, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Homeland Security → Hq Contract Operations (CG-912)(000

Contacts2 people available

OfficeWASHINGTON, DC, 20593, USA

Organization / AgencyDepartment Of Homeland Security → Hq Contract Operations (CG-912)(000

Office AddressWASHINGTON, DC, 20593, USA

Contacts

Jesse L. Womack

contact@example.gov

+1 (555) 000-0000

Kevin McDonald

contact@example.gov

Full Description

The U.S. Coast Guard (USCG) currently has Hand-Held Multi-Mode Biometric Readers deployed to USCG field units across the country. USCG currently has a need to purchase new biometric hand-held readers. The hand-held readers shall be used to verify that Transportation Workers Identification Credentials (TWIC) and Seafarer Identification Documents (SID) issued by foreign governments are valid and enable one-to-one biometric matches of the holder to the fingerprint template stored within the credential. To ensure USCG operational units are able to seamlessly continue to electronically authenticate, verify, and validate TWICs during MTSA facility and vessel examinations, CG-FAC-2 must obtain software and hardware product support services for the USCG's stock of electronic TWIC Readers. The readers must be on the approved TSA self-certified list at prior to the release of this solicitation. Please read all imponrtant information in regards tot he primary specifications that is needed for these readers. All information is provided in the solicitation and in the statement of work.