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U.S.-Based Technical Support & Customer Service

Active

Federal

Response Deadline08/13/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract, issued by the Department of Veterans Affairs through the Commodities and Services Acquisition Service, requires the provision of U.S.-based technical support and customer service for medical devices. The service must be delivered via toll-free communication and utilize web platforms that are ad-free, require no user login, and contain no links to social media. The project falls under NAICS code 541512 and is designated for performance in the 80401 zip code area. Interested parties must adhere to a tight response window, with the solicitation posted on August 11, 2026, and the deadline for responses set for August 13, 2026.

General Info

US-based technical support and customer service for VA medical devices in zip 80401.

Agency

Department Of Veterans Affairs → Commodities & Services Acquisition Service (36C791)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

CO, 80401, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C791-27-AP-0004.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FY26 Recompete of the Electro-Therapeutic Modalities for Pain Management (ETMPM) - Transcutaneous Electrical Nerve Stimulation (TENS) Procurement Program

AI Contract Breakdown

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Timeline

PostedAug 11

subcontract

Response DeadlineAug 13

Submission deadline

Response Deadline

08/13/2026, 08:00:00 PM UTCin 1 day

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Commodities & Services Acquisition Service (36C791)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Commodities & Services Acquisition Service (36C791)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provision of toll-free, U.S.-based technical support for medical devices via ad-free, no-login web platforms without social media links.

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