Juvenile Jail Compliance Platform

The New Hampshire Department of Health and Human Services is soliciting a Not To Exceed contract for a Juvenile Jail Compliance Platform to track statewide compliance with federal juvenile justice laws. The selected vendor will provide a solution hosting approximately 300 agency accounts, enabling the entry of facility information, document uploads, and detailed incident data for juveniles held in secure adult facilities. Key technical requirements include role-based access control for agencies and monitors, automated compliance alerts, and secure storage for certification and inspection records. The system must adhere to WCAG 2.1 Level AA standards, NIST 800-53 Rev 5 security controls, and utilize FIPS 140-2 or 140-3 validated encryption. Data must reside and be backed up exclusively within the continental United States. The initial contract term runs through September 30, 2028, with a potential four-year extension at the state's option. Award selection is based on a weighted scoring system focusing on the proposed solution, price, vendor experience, staffing qualifications, and FedRAMP/GovRAMP authorization status, requiring a minimum technical score of 400 points to proceed to price evaluation. The vendor is responsible for the full suite of test planning, including unit, integration, and user acceptance testing, and must provide onboarding, training, and ongoing maintenance. Compliance with various federal nondiscrimination laws, including the Civil Rights Act of 1964 and the Americans with Disabilities Act, is mandatory. Proposals are due by August 21, 2026.