This Solicitation opportunity from Utah was posted on August 31, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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UDOT RFP- Service Request Submission and Management Software

Closed

UDOT2700049MH - Service Request Submission and Management SoftwareState & Local

Submission Closed09/21/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 513210

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Solicitation # N0040627Q0009

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POSTED

about 8 hours ago

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in 5 days

AI Contract Overview

The Utah Department of Transportation is seeking a single vendor to provide a comprehensive software solution for the public to report transportation system issues, such as potholes and signal timing. The contract is for a five-year term and requires a mobile-responsive public interface and an administrative backend with unlimited user accounts for managing submissions, assigning requests, and tracking performance. Technical requirements include GIS integration to distinguish road jurisdictions, two-way API access, and strict adherence to WCAG 2.1 Level AA accessibility standards. The procurement process follows a four-stage evaluation: a pass/fail assessment of mandatory minimums, a detailed technical evaluation, a live online demo, and a cost proposal review. Awarding is based on the highest score justified by the procurement code. The selected contractor must comply with State of Utah Standard Terms and Conditions and IT-specific requirements, including maintaining specific insurance coverages for general liability and workers' compensation. Additionally, all state data must be stored and processed within the United States, and the contractor must adhere to strict data breach notification protocols and drug-free workplace policies.

General Info

Five-year contract for UDOT public transportation issue reporting software with GIS integration.

Agency

Utah

NAICS

513210 - Software Publishers

Place of Performance

UT, USA

Set-Aside

NONE

Documents

Attachment A - State of Utah Standard Terms and Conditions

standard-terms-and-conditions

High

State of Utah IT Standard Terms and Conditions

contract-terms-and-conditions

High

UDOT2700049MH Proposal Evaluation Score Sheet

specifications

High

UDOT General RFP Documents

rfp

High

UDOT Scope of Work 2026 - Public Reporting Software

sow

High

Claim of Business Confidentiality Form

other

Low

Vendor Setup Form and W-9

other

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedAug 31

Solicitation

Response DeadlineSep 21

Deadline has passed

Submission Closed

09/21/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyUtah

Contacts1 person available

OfficeUT, USA

Organization / AgencyUtah

Office AddressUT, USA

Contacts

Melina Huntsman

contact@example.gov

Full Description

The purpose of this RFP is to enter into a contract to provide: a software solution that enables the public to report problems they encounter while using Utah’s transportation system.
It is anticipated that this RFP will result in a single contract award to the responsive and responsible vendor with the highest score justified by the procurement code.
Length of Contract: 5 years