This Solicitation opportunity from Utah was posted on December 10, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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UDOT RFP- Toll Back Office System and Customer Service Center Support

Closed

UDOT260065MPState & Local

Submission Closed03/08/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Department of Public Works and Government Services

POSTED

about 19 hours ago

DEADLINE

in 10 days

AI Contract Overview

The Utah Department of Transportation (UDOT) has released a solicitation for proposals from qualified firms interested in providing services related to Toll Back Office System and Customer Service Center Support. This procurement seeks a single contractor who can meet specific standards and specifications set by UDOT. The solicitation, originally posted on December 10, 2025, reopened on January 22, 2026, after a hold was lifted. Proposals are due by March 8, 2026. The contract will be awarded as a single agreement to a firm that demonstrates the ability to support both the back office system handling toll operations and the customer service center. The contract relates to services to be performed within Utah, and interested parties can direct inquiries to the primary contact, Mark Parry. The detailed solicitation and submission guidelines are available through the Utah procurement portal.

General Info

UDOT seeks a contractor for toll system and customer service support; proposals due March 8, 2026.

Agency

Utah

NAICS

541512 - Computer Systems Design Services

Place of Performance

UT, USA

Set-Aside

NONE

Documents

Addendum 1 - UDOT Back-Office System RFP

amendment

High

Attachment A - Utah Standard Terms and Conditions

specifications

High

Attachment B - State of Utah Standard IT Terms and Conditions

specifications

High

Attachment G - UDOT BOS I-15 Express Lanes Historical Data

specifications

High

BOS Recent Additional Stats 2026-02-13

specifications

High

UDOT260065MP Amendment 2 - Toll Back Office System and Customer Service Center Support

amendment

High

UDOT260065MP - Toll Back Office System and Customer Service Center Support

rfp

High

UDOT BOS RFP Attachment E - Cost Proposal Worksheet

specifications

High

UDOT I-15 Express Lanes BOS Performance Requirements

specifications

High

UDOT I-15 Express Lanes BOS Proposal Instructions and Evaluation

rfp

High

UDOT I-15 Express Lanes BOS RFP Scope of Work

sow

High

Submittal Form - Business Confidentiality

other

Low

Submittal Form - Debarment, Conflict, Tax Lien, and Responsiveness

other

Low

UDOT I-15 Express Lanes BOS RFP Attachment H - Acronyms and Definitions

supporting-documents

Low

UDOT Solicitation Hold Release Notice (2026-01-22)

special-notice

Low

Vendor Setup Form and Form W-9

other

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedDec 10

Solicitation

Response DeadlineMar 8

Deadline has passed

Submission Closed

03/08/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyUtah

Contacts1 person available

OfficeUT, USA

Organization / AgencyUtah

Office AddressUT, USA

Contacts

Mark Parry

contact@example.gov

Full Description

**NOTICE OF RELEASE OF SOLICITATION HOLD- hold on solicitation has been released as of 2026-01-22**
The Utah Department of Transportation, Procurement Services has issued this Request for Proposals (RFP) from qualified firms interested in providing Toll Back Office System and Customer Service Center Support.
Responders must note that there are standards and specifications required by the Utah Department of Transportation that must be followed.
Contract Award: It is anticipated that this solicitation will result in a SINGLE CONTRACT AWARD.