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This Government Contract opportunity from Department Of Homeland Security was posted on September 21, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

UPS Battery Preventative Maintenace and Warranty

Awarded
24-266Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811210
New
SLED
INFO/SPSV - VuWall Maintenance Renewal
Solicitation # SRC0000036982
Solicitation SRC0000036982 is for the renewal of managed audiovisual and VuWall system support for the Alabama Department of Corrections at their Montgomery location. The service period runs from October 18, 2026, through October 17, 2027, with a total contract cost limit of 25,000 dollars over a maximum period of five years. The scope of work requires the provider to maintain a 24/7/365 Level 1 service desk for telephone and email intake, with Level 2/3 remote and onsite support available during standard business hours. Key performance metrics include a 95 percent compliance rate for telephone answers under 10 minutes, a 90 percent compliance rate for email responses within 4 hours, and onsite technician arrival within 48 hours of remote troubleshooting. Qualified suppliers must demonstrate technical competency and manufacturer authorization for VuWall TRx, PAK video wall controllers, VuStream encoders, and ControlVu interfaces. The provider is responsible for diagnosing failed equipment, coordinating manufacturer repairs, and delivering monthly service-level reports. Award criteria include pricing reasonableness and the ability to meet strict operational capacities. Compliance requirements include enrollment in E-Verify, certification of Alabama state and local tax remittance, and adherence to ADOC security and background screening protocols. All responses must be submitted electronically through the Alabama Buys system.
Department Of Corrections, Information Systems

POSTED

about 23 hours ago

DEADLINE

in 2 days

General Info

NAICS

811210 - Electronic and Precision Equipment Repair and Maintenance

Place of Performance

Maynard, MA, USA

Set-Aside

NONE

Documents

3

24-266 Mid-Day Janitorial Services SB Bid Solicitation Addendum 1

PDF, High priority: read this firstamendment
High

24-266 Small Business Bid Solicitation for Mid-Day Janitorial Services

PDF, High priority: read this firstsb-bid-solicitation
High

Addendum 1 to SB Solicitation Bid 24-266 Mid-Day Janitorial Services

PDF, High priority: read this firstamendment
High

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Timeline

1 update
PhaseAwarded
Posted

Justification (J&A)

Justification (J&A)

Justification & Approval published

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Ms - Mission Support
Contacts1 person available
OfficeWashington, DC, 20472, USA
Office AddressWashington, DC, 20472, USA
Contacts
Ekatherina Carrera

Full Description

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Annual Warranty service and support for the APC Symetra Universal Power Supply (UPS) located in the FEMA Region 1 FRC/RRCC in Maynard,MA office

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Miguel
Hillary
Keith Deutsch
Christine

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