USAFE Integrated Library Support

Introduction The 764th Specialized Contracting Squadron (764 SCONS) is conducting a market survey for interested parties for Integrated Library Services at United States Air Force Europe (USAFE) locations. Your feedback is valued and may be used to finalize a more efficient acquisition of the required service. Please review the attached draft Performance Work Statement (PWS) and answer questions from the questionnaire. This is NOT an Invitation for Bid (IFB) or a Request for Proposal (RFP). This Request for Information (RFI) is part of ongoing Government conducted market research for planning purposes; it is NOT a solicitation. A solicitation is not being issued at this time and this notice shall not be construed as a commitment by the Government to issue a solicitation. The Government will not provide reimbursement for costs associated with this request. Responses will be treated as information only and will not be used as a proposal. Any information provided by industry to the Government as a result of this RFI is strictly voluntary; responses will not be returned. The information obtained from industries responses to this notice may be used in the development of an acquisition strategy and a future RFP. The submitted documentation, upon delivery, becomes the property of the US Government and will not be returned. Purpose The Government is seeking to obtain industry feedback on the contractor's ability to fulfill the Government's needs as outlined in the attached Draft Requirements Document. Submission Instructions and Format 1. Please provide the following information: a. Company Name b. CAGE/DUNS CODE c. Company Address d. Primary Point of Contact, email and phone number 2. Do you have a Federal Risk and Authorization Management Program (FEDRAMP) approved ILS? 3. Do you have a relational Database management system (RDBMS)? 4. Is there a phase-in/lead time associated with your ILS? 5. Is your ILS web-cloud or a client server model? 6. Does your company provide ILS training and how is it delivered? 7. Does the software impose limits or restrictions on the number of staff licenses, patron, item or bibliographic database size? Is there a limit on the number of branches or bases that can be supported? 8. What security measures are utilized to safeguard and protect patron data privacy? 9. What precautions and mechanisms does your company offer to prevent ILS system compromise (cyber vulnerability)? 10. Does your ILS support interface with external systems such as, self-charging, RFID, computer reservation software, mobile apps, etc., and if so, how? Please respond to the following questions by 11 December 2018, 0700 CET (Central European Time).