USCG Enterprise Managed Telephony and Unified Communications Systems Installations and Equipment Recapitalization

Amendment Two The purpose of this Amendment Two is to: 1)Correct the FAC 2005-40 Effective date from 23 March to 22 April 2010. 2)Change B.5.A. to read: August 1, 2010 or Date of Award, whichever is later... 3)Incorporation of the revised list of questions and answers - See Attachment III; This is a combined Synopsis/Solicitation as a 100% Small Business Set-Aside for commercial items or services prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested; and a separate written solicitation will not be issued with this combined synopsis/solicitation. This solicitation is issued as a Request for Proposal (RFP), solicitation number HSCG79-10-R-PT2164, in accordance with FAR Parts 12 & 19 to provide Enterprise Managed Telephony and Unified Communications System Installations and Equipment Recapitalization Services to the United States Coast Guard Command, Control, Communications, and Information Technology Service Center (C4IT) Telecommunications and Information Systems Command (TISCOM) Product Line Division, Enterprise Information Systems Infrastructure (EISI) Branch, Implementation Section, Telephony Group. This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-40, Effective 22 April 2010. The North American Industrial Classification System (NAICS) number is 334210 and the business size standard is 1,000 employees. The proposed acquisition is 100% reserved as a Small Business Set Aside. A five-year Indefinite Delivery/Indefinite Quantity (IDIQ) Contract will be awarded to one (1) small business company. The ordering period for all task orders issued under this ID/IQ will be five-years. Individual Task Orders will be issued upon award of the IDIQ Contract as Firm-Fixed Price Task Orders. The Indefinite Delivery/Indefinite Quantity (IDIQ) Contract Statement of Work (SOW) is hereby attached as a separate document (Attachment 1) for all products/services to be provided under this requirement. Product or Service Description: The telephony and UC equipment installed under this contract will support the USCG's current and future daily operations, as well as any emergency response or disaster recovery situations that may arise throughout the life of this contract. The Contractor will work with the USCG representatives to establish a strategic installation plan to implement an enterprise telephony and UC solution throughout the USCG, based on funding and legacy systems end-of-life cycle. The Contractor will install and integrate all equipment associated with the implementation of the enterprise UC solution throughout the USCG. When necessary to develop the best implementation plan, the Contractor may need to perform site surveys at USCG locations to document (baseline) the current legacy system. All required UC technical engineering, installation, project management, and support services required will be described in the IDIQ's statement of work. The IDIQ Contract will include a full range of technical services necessary to design, install, manage, operate, and maintain the Coast Guard's UC and communication infrastructure. The IDIQ will not preclude the use of other contracting vehicles to meet specific Coast Guard needs. While the Contractor may play a strictly advisory role in the capacity of subject matter expert, none of the information or technical support services provided under this IDIQ entails activities that require either the exercise of discretion in applying Coast Guard authority, or the making of value judgment decisions for the Coast Guard. The following technical services are required to support the new USCG enterprise telephony and UC installations, as well as support for existing (legacy) installations: - Site Surveys: Contractor will visit a site, develop best technical solution based on USCG requirements, establish a quote for materials and services to be performed based on the strategic plan for implementing enterprise telephony and UC for the USCG. - Design and Installation: Contractor will engineer, install, and integrate equipment based on the USCG's strategic plan for implementing enterprise telephony and UC solution. - Equipment: Contractor will procure, install, maintain and support equipment based on developed plan for implementing enterprise telephony and UC for the USCG. - Emergency Deployments: Contractor will support the USCG's need for emergency deployments to alternative sites due to natural disasters, terrorist attacks, or any other deployment outside the USCG's normal daily operations similar to establishing communications for large sporting events like the Olympics or the Super Bowl. These deployments may include the rapid establishment and support for Continuity of Operations (COOP), Disaster Recover (DR), Enhanced Mobile Incident Command Post (eMICP) and Mobile Communications Vehicle (MCV). A separate line item to cover - emergency response' will be included in the contract to ensure proper tracking. - Help Desk Support: The Contractor may provide help desk support for all UC systems installed under this IDIQ if it is deemed necessary and cost-effective. - On-Call Support: Contractor will be required to provide 24 hours a day, 7 days a week, 365 days a year availability for emergency repair assistance for all telephony and UC systems installed under this IDIQ. - End-User Training: The Contractor shall provide on-site training for all end-user equipment installed under this contract. This includes training for all telephony system features, and the voicemail system. End user training shall occur the same week as the site cutover to new phone equipment. The depth of training and method of delivery will be dictated by the need, and will be tailored to the business operation and day-today activities of the site. - Technician Training: The Contractor shall provide various levels of training for USCG technicians. The training shall cover architectural designs, familiarity with each component of the Telephony system, troubleshooting methodologies and techniques, and system administration functions. Training may be delivered in classroom, OJT, or via distance learning, depending on the depth and level of training required. The Contractor may also provide input to USCG Training Center Petaluma for for establishment of apprentice and journeyman level training curriculum for USCG Instructors and Technicians. - Supportability: The Contractor shall certify that the components shall be supportable (e.g., parts availability, manufacturer repair support, and expected equipment maintenance repair costs) for a minimum period of five (5) years after final purchase. - Legacy Equipment: The contractor shall provide a means for maintenance and support for legacy installed equipment. PBX-UC RFP Document FAR PART 12 SECTION A: STANDARD FORM 1449 SECTION B: SUPPLIES AND SERVICES B.1 HARDWARE, MATERIALS, SOFTWARE, LABOR CATEGORIES AND LABOR RATES CONTRACT LINE ITEMS: This contract schedule consists of line items priced on an Indefinite Delivery, Indefinite Quantity basis. The contractor shall provide all materials and services necessary to perform Task Orders at USCG shore facilities and floating units throughout the Coast Guard in accordance with the Statement of Work (SOW). The Hardware, Materials, Software, and Travel tables below represent all CLINS. The fully-burdened labor rates are inclusive of all contract prices, except for Other Direct Costs (ODCs) and travel. ODCs and travel cost will be incorporated into individual task orders that are issued under this contract. Minimum Dollar Guarantee and Maximum Contract Limitation The minimum guaranteed amount for this award is $250,000.00 throughout the period of performance of this contract. Orders beyond the minimum will be determined by user needs. The exercise of the option period does not re-establish the contract minimum. The Government has no obligation to issue task orders to the Contractor beyond the minimum guaranteed amount specified. This base contract award includes an obligation of $250,000.00, which satisfies the minimum guarantee for the contract. The combined maximum cumulative dollar amount that may potentially be awarded to one Small Business Contractor is $50 million. The maximum aggregate dollar value of all task orders awarded to the Contractor cannot exceed the contract ceiling. The Contractor is not entitled to a TO award, or any funds in excess of the minimum guarantee, which is satisfied by the base contract award. In addition, the following four (4) pricing scenarios shall be used for evaluation of contractor proposed pricing only. ***SAMPLE SMALL-SIZE system configuration for price evaluation ONLY *** Please prepare your price proposal based on the below "sample" system configuration for a "small" size system installation. This information will be used to evaluate each price proposal for meeting technical requirements in the SOW, and for price comparisons. Please ensure your price proposal is complete, and addresses all specifications required in the SOW. The proposal shall include, at a minimum: logical system diagram; itemized price for all hardware and software (including licenses), itemized price for labor (including training and post-installation support), and OEM cut sheets for the proposed desk phones. Sample Scenario: US Coast Guard is seeking the installation of a complete PBX system for Station XYZ in Thistowne, VA. This is a newly constructed facility without an existing PBX, and consists of a single two-story building with a Telecommunications Service Entrance. The facility requires 2 standard analog TDM phones, 2 analog/FAX lines, and 45 VoIP stations. From the total of 45 VoIP stations, 2 are high-end manager level phones, 10 are mid-level phones, and the remaining are to be low end, entry level phones. There will be 1 each two-way PRI with inbound/outbound caller-ID, and 2 each loop start CO trunks for PF transfer. Provide for a minimum 25% spare station & trunk ports available (installed) and 25% overall system growth capability. System shall meet all specifications per the SOW. System shall include a Telecommunications Management System (TMS). System shall include a fully integrated Voice Mail (VM) system from the same manufacturer meeting specifications in the provided SOW. System shall be proposed as standalone PBX, but capable of future transition to trunk-side networking via USCG data network. System shall include a DHCP server. Telephony LAN will be via separate VLAN. USCG will provide sufficient bandwidth for the telephony VLAN. Contractor shall provide on-site post-installation training and support as follows: 2 hours of end-user training for 45 users; 4 hours of system administration training for at least 2 USCG technicians, and 1 full day of dedicated, on-site, post-cutover support to answer questions and resolve problems. The Government will provide: Adequate equipment room space and environment, electrical power, UPS, and grounding were needed, all backbone and horizontal cabling capable of supporting POE, carrier circuits terminated to MDF co-located with PBX cabinet, cable trays for intra-cabinet cabling, network switches for VoIP, all cross-connects, and all connectivity to new PBX (jumpers & patch cords). Price proposals will also include manufacturer's formal technical training for two (2) designated CG technicians (travel and per diem for CG technicians will be at Governments expense). All equipment/material prices should reflect a discount percentage off the MSRP List or GSA Price List. ***SAMPLE MEDIUM-SIZE system configuration for price evaluation ONLY *** Please prepare your price proposal based on the below "sample" system configuration for a "medium" size system installation. This information will be used to evaluate each price proposal for meeting technical requirements in the SOW, and for price comparisons. Please ensure your price proposal is complete, and addresses all specifications required in the SOW. The proposal shall include, at a minimum: logical system diagram; itemized price for all hardware and software (including licenses), itemized price for labor (including training and post-installation support), and OEM cut sheets for the proposed desk phones. Sample Scenario: US Coast Guard is seeking the installation of a complete PBX system for Air Station XYZ in Thistowne, VA. This is a newly constructed facility without an existing PBX. The campus consists of an Admin Building and a Hangar Building which are 500' apart, with SM fiber and copper OSP Inter-Building backbone available. The Telecommunications Service Entrance is located in the Admin Building. The Admin building requires 2 standard analog TDM phones, 10 analog/FAX lines, and 60 VoIP stations. The Hangar Building requires 5 analog/FAX lines and 40 VoIP stations. From the total of 100 VoIP stations, 5 are high-end manager level phones, 20 are mid-level phones, and the remaining are to be low end, entry level phones. There will be 2 each two-way PRI's with inbound/outbound caller-ID, and 2 each loop start CO trunks for PF transfer. Provide for a minimum 25% spare station & trunk ports available (installed) and 25% overall system growth capability. System shall meet all specifications per the SOW. System shall include a Telecommunications Management System (TMS). System shall include a fully integrated Voice Mail (VM) system from the same manufacturer meeting specifications in the provided SOW. System shall be proposed as standalone PBX, but capable of future transition to trunk-side networking via USCG data network. System shall include a DHCP server. Telephony LAN will be via separate VLAN. USCG will provide sufficient bandwidth for the telephony VLAN. Contractor shall provide on-site post-installation training and support as follows: 2 hours of end-user training for 100 users; 4 hours of system administration training for at least 2 USCG technicians, and 1 full day of dedicated, on-site, post-cutover support to answer questions and resolve problems. The Government will provide: Adequate equipment room space and environment, electrical power, UPS, and grounding were needed, all backbone and horizontal cabling capable of supporting POE, carrier circuits terminated to MDF co-located with PBX cabinet, cable trays for intra-cabinet cabling, network switches for VoIP, all cross-connects, and all connectivity to new PBX (jumpers & patch cords). Price proposal will also include manufacturer's formal technical training for two (2) designated CG technicians (travel and per diem for CG technicians will be at Governments expense). All equipment/material prices should reflect a discount percentage off the MSRP List or GSA Price List. ***SAMPLE LARGE-SIZE system configuration for price evaluation ONLY *** Please prepare your price proposal based on the below "sample" system configuration for a "Large" size system installation. This information will be used to evaluate each price proposalfor meeting technical requirements in the SOW, and for price comparisons. Please ensure your price proposal is complete, and addresses all specifications required in the SOW. The proposal shall include, at a minimum: logical system diagram; itemized price for all hardware and software (including licenses), itemized price for labor (including training and post-installation support), and OEM cut sheets for the proposed desk phones. Sample Scenario: US Coast Guard is seeking the installation of a complete PBX system for USCG Headquarters Command in Thistowne, VA. This is a newly constructed facility without an existing PBX. The campus consists of 5 buildings (Building A, B, C, D and E) which are approximately 300' apart, with MM fiber and copper OSP Inter-Building backbone available. The Telecommunications Service Entrance is located in Building A. Each of the 5 buildings requires 1 standard analog TDM phone, 5 analog/FAX lines, and 600 VoIP stations. From the total of 3000 VoIP stations, 30 are high-end manager level phones, 150 are mid-level phones, and the remaining are to be low end, entry level phones. There will be 5 each two-way PRI's with inbound/outbound caller-ID, and 5 each loop start CO trunks for PF transfer. Provide for a minimum 25% spare station & trunk ports available (installed) and 25% overall system growth capability. System shall meet all specifications per the SOW. System shall include a Telecommunications Management System (TMS). System shall include a fully integrated Voice Mail (VM) system from the same manufacturer meeting specifications in the provided SOW. System shall be proposed as standalone PBX, but capable of future transition to trunk-side networking via USCG data network. System shall include a DHCP server. Telephony LAN will be via separate VLAN. USCG will provide sufficient bandwidth for the telephony VLAN. Contractor shall provide on-site post-installation training and support as follows: 2 hours of end-user training for 3000 users; 8 hours of system administration training for at least 5 USCG technicians, and 2 full days of dedicated, on-site, post-cutover support to answer questions and resolve problems. The Government will provide: Adequate equipment room space and environment, electrical power, UPS, and grounding were needed, all backbone and horizontal cabling capable of supporting POE, carrier circuits terminated to MDF co-located with PBX cabinet, cable trays for intra-cabinet cabling, network switches for VoIP, all cross-connects, and all connectivity to new PBX (jumpers & patch cords). Price proposal will also include manufacturer's formal technical training for two (2) designated CG technicians (travel and per diem for CG technicians will be at Governments expense). All equipment/material prices should reflect a discount percentage off the MSRP List or GSA Price List. ***SAMPLE ENTERPRISE MANAGED UNIFIED COMMUNICATIONS ARCHITECTURE system configuration for price evaluation ONLY *** Please prepare your price proposal based on the below "sample" system configuration for an "Enterprise Managed UC Architecture" installation. This information will be used to evaluate each proposal for meeting technical requirements in the SOW, and for price comparisons. Please ensure your price proposal is complete, and addresses all specifications required in the SOW. The proposal shall include, at a minimum: logical system diagram; itemized price for all hardware and software (including licenses), itemized price for labor (including training and post-installation support), and OEM cut sheets for the proposed desk phones. Sample Scenario: US Coast Guard is seeking the installation of a complete Enterprise Managed UC Architecture system at the following Large, Medium and Small locations, USCG Headquarters Command in Thistowne, VA, Air Station XYZ in Thistowne, VA and Station XYZ in Thistowne, VA. These are existing facilities with stand alone Brand X PBX or Key systems. All three facilities are part of the existing USCG data network infrastructure. Each campus is described in detail in its specific sample scenario as part of this package. These three locations will be interconnected using a USCG supplied data/voice network and shall meet the requirements and specifications as described in the individual sample scenarios and the SOW. The Large system site shall be the Host site for the necessary applications to support the Enterprise Architecture. The price proposal shall provide a "rip and replace" scenario as well as a scenario to integrate using the existing sample scenario systems and shall meet the requirements as specified in the SOW. Contractor shall provide all necessary user and technician training as described in the sample scenarios and the SOW. All equipment/material prices should reflect a discount percentage off the MSRP List or GSA Price List. B.1.A Base and Four Option Periods Hardware, Materials, Software, and Travel: Please Note: the following CLIN structure is for evaluation of price proposals only. The Contract Line Item Number (CLIN) structure shall consist of five CLINs per year for a 5 year period of performance. Offerors shall use Attachment II - Pricing Table to provide pricing for the CLINs provided below: CLIN DESCRIPTION QTY/ Unit of Issue AMOUNT 00001 - BASE YEAR Labor IAW Task Orders 1 JB $__________ 00002 - BASE YEAR *Material - OEM Telephony HW/SF/FW 1 LT $5,000,000.00 00003 - BASE YEAR *Material - Ancillary Equipment/ 3rd Party Supplies 1 LT $1,000,000.00 00004 - BASE YEAR ODC 1 LT $ 500,000.00 00005 - BASE YEAR *NTE Travel $ $ 500,000.00 10001 - OPTION YR 1 Labor IAW Task Orders 1 JB $__________ 10002 - OPTION YR 1 *Material - OEM Telephony HW/SF/FW 1 LT $5,000,000.00 10003 - OPTION YR 1 *Material - Ancillary Equipment/ 3rd Party Supplies 1 LT $1,000,000.00 10004 - OPTION YR 1 ODC 1 LT $ 500,000.00 10005 - OPTION YR 1 *NTE Travel $ $ 500,000.00 20001 - OPTION YR 2 Labor IAW Task Orders 1 JB $__________ 20002 - OPTION YR 2 *Material - OEM Telephony HW/SF/FW 1 LT $5,000,000.00 20003 - OPTION YR 2 *Material - Ancillary Equipment/ 3rd Party Supplies 1 LT $1,000,000.00 20004 - OPTION YR 2 ODC 1 LT $ 500,000.00 20005 - OPTION YR 2 *NTE Travel $ $ 500,000.00 30001 - OPTION YR 3 Labor IAW Task Orders 1 JB $__________ 30002 - OPTION YR 3 *Material - OEM Telephony HW/SF/FW 1 LT $5,000,000.00 30003 - OPTION YR 3 *Material - Ancillary Equipment/ 3rd Party Supplies 1 LT $1,000,000.00 30004 - OPTION YR 3 ODC 1 LT $ 500,000.00 30005 - OPTION YR 3 *NTE Travel $ $ 500,000.00 40001 - OPTION YR 4 Labor IAW Task Orders 1 JB $__________ 40002 - OPTION YR 4 *Material - OEM Telephony HW/SF/FW 1 LT $5,000,000.00 40003 - OPTION YR 4 *Material - Ancillary Equipment/ 3rd Party Supplies 1 LT $1,000,000.00 40004 - OPTION YR 4 ODC 1 LT $ 500,000.00 40005 - OPTION YR 4 *NTE Travel $ $ 500,000.00 GRAND TOTAL [5 YEAR PERIOD OF PERFORMANCE] $_______________ * Note: The government may order any combination of hardware, materials, software, and NTE travel from the above CLINS based on results of individual site surveys. All Task Orders shall be issued on a Firm-Fixed Price basis. *Note: The Not-To-Exceed Cost Reimbursable Travel estimate for the five year ordering period under this ID/IQ is estimated at $2,500,000.00. The annual NTE Travel estimate of $500,000.00 is included for evaluation purposes only. Other than detailed in Section B.1. above, Offerors shall not propose travel costs. *Note: TBN refers to To Be Negotiated by the Government. *Note: Other than detailed in Section B.1. above, Offerors shall not propose material/ODC. Offerors shall propose a discount on materials (Hardware (HW), Software (SW), Firmware (FW) and Ancillary Equipment/3rd Party Supplies) as prescribed in Attachment II. B.2 STATEMENT OF WORK. The Contractor shall perform work as discussed generally in section D (IDIQ SOW), and detailed work performed under each Task Order (TO) issued. This contract is being entered into pursuant to FAR 12 - Acquisition of Commercial Items/Services. The NAICS Code for this procurement is 334210, Communications Equipment Manufacturing for Information Technology. B.3 PRICING In pricing task orders, the Contractor shall conduct a site survey and provide a complete list of hardware equipment, estimated number of labor hours & labor categories for installations, complete list of software, and not-to-exceed travel, if required. B.4 CONTRACT TYPE AND ORDERING B.4.A Contract Type This is an Indefinite Delivery / Indefinite Quantity contract. The Contractor shall follow the procedures contained in Section C. using the pricing scenarios contained in Section B.1. Each Task Order Request for Proposal (RFP) shall be identified as a firm-fixed task order. B.3.B Fixed Price Task Orders Each Fixed Price Task Order issued shall be based on the results of the site survey. The cumulative extended total of all items ordered (to include complete list of hardware and software, estimated labor hours, labor categories, and NTE Travel Other Direct Costs (ODC) if authorized by the government) shall define the fixed price for the Task Order, less any discounts. Travel and ODC, if applicable, may be estimated for each Task Order. The payment schedule will be specified in each task order. B.4 CONTRACT IDIQ MINIMUM AND MAXIMUM VALUE The minimum and maximum values of this IDIQ contract are $250,000.00 and $50 Million respectively. B.5 ORDERING PERIOD: The total ordering period for all task orders issued under this ID/IQ is 5 years from the date of contract award if all option periods are exercised. B.5.A Base Ordering Period CLINS 0001-0022: The Base Period of Performance is August 1, 2010 or Date of Award, whichever is later, through July 31, 2011. B.5.B Option Period 1 Ordering Period CLINS 1001-1022: Option Period 1 Period of Performance is August 1, 2011 through July 31, 2012. B.5.C Option Period 2 Ordering Period CLINS 2001-2022: Option Period 2 Period of Performance is August 1, 2012 through July 31, 2013. B.5.D Option Period 3 Ordering Period CLINS 3001-3022: Option Period 3 Period of Performance is August 1, 2013 through July 31, 2014. B.5.D Option Period 4 Ordering Period CLINS 4001-4022: Option Period 3 Period of Performance is August 1, 2014 through July 31, 2015. B.6 TASK ORDER COMPLETION: All task orders issued under this IDIQ contract must be completed within two (2) years after the expiration of contract or the specified task order period of performance if a contract option is not exercised. B.7 GOVERNMENT SITE RATES (FOR FIXED PRICE AND FIXED PRICE PERFORMANCE BASE TYPE TASK ORDERS) When performing at Government Sites, the Government will provide only office space, furniture, office equipment and supplies, information technology, and telecommunications (data) and landline, if deemed necessary by the Contracting Officer. For Off-Site rates, the Government will not provide any equipment, supplies, information technology, and telecommunications (data), or landline, or any other type support. B.7. PLACE OF PERFORMANCE The performance location of each Task Order will be specified at the time that the Task Order is issued. SECTION C: CONTRACT CLAUSES C.1 FAR Clause 52.212-4 CONTRACT TERMS AND CONDITIONS - COMMERCIAL ITEMS (MARCH 2009) FAR Clause 52.212-4 is applicable to all Fixed Price and Fixed Price Performance Base Task Orders that are issued under this contract. (a) Inspection /Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or re-performance of nonconforming services at no increase in contract price. If repair/replacement or re-performance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item. (b) Assignment. The Contractor or its assignee may assign rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g. use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract. (c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties. (d) Disputes. This contract is subject to the Contract Disputes Act of 1978, as amended (41 U.S.C. 601-613). Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract. (e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference. (f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence. (g) Invoice. (1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized), to the address designated in the contract to receive invoices. An invoice must include-- (i) Name and address of the Contractor; (ii) Invoice date and number; (iii) Contract number, contract line item number and, if applicable, the order number; (iv) Description, quantity, unit of measure, unit price and extended price of the items delivered; (v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading; (vi) Terms of any discount for prompt payment offered; (vii) Name and address of official to whom payment is to be sent; (viii) Name, title, and phone number of person to notify in event of defective invoice; and (ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract. (x) Electronic Funds transfer (EFT) banking information. (A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract. (B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration, or 52.232-34, Payment by Electronic Funds Transfer-Other Than Central Contractor Registration), or applicable agency procedures. (C) EFT banking information is not required if the Government waived the requirement to pay by EFT. (2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315. (h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings. (i) Payment. (1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract....