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User Experience (UX) Research and Design

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves conducting user experience research and design focused on veterans. The primary objective is to identify challenges veterans face during eligibility and enrollment processes, then create user-friendly interfaces and journeys to address those pain points. The work is structured as a subcontract under the Service-Disabled Veteran-Owned Small Business (SDVOSBC) set-aside, ensuring opportunities for veteran-owned businesses. The contract is managed by the Technology Acquisition Center Nj (36C10B) within the Department of Veterans Affairs, aligning with the NAICS code 541400, which pertains to specialized design and research services. Although specific location details are not provided, the scope centers on enhancing the veteran user experience through targeted research and design interventions.

General Info

Conduct user experience research and design to improve veteran eligibility and enrollment processes.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541400View NAICS

Place of Performance

Not specified

Set-Aside

SDVOSBC

Documents

(0)

No documents available

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Timeline

PostedOct 15

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressN/A

ContactsNo contact information available

Full Description

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Conduct user research with veterans to identify pain points in eligibility and enrollment, then design intuitive interfaces and journeys.

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