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User Experience Design (UXD) for Immigration Adjudication

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing user experience design services focused on immigration adjudication processes, specifically targeting initiatives such as D1/D2 related to I-131 and I-485 forms. The work includes designing user interfaces, conducting usability testing, and optimizing the user journey to enhance efficiency and effectiveness in immigration case processing workflows. The contract is a subcontract under the Department of Homeland Security, specifically for the U.S. Citizenship and Immigration Services. The place of performance is Camp Springs, with a postal code of 20588. It aligns with NAICS code 541400, which corresponds to specialized design services, indicating a technical focus on user-centered design aspects. The contract was posted on April 24, 2026, and aims to improve the digital experience and usability of immigration adjudication systems, ultimately supporting the agency's mission to process immigration forms more effectively.

General Info

Provide UX design services for DHS immigration forms I-131 and I-485 at Camp Springs.

Agency

Department Of Homeland Security → US Citizenship Immigration Svcs

NAICS

541400

Place of Performance

Camp Springs, MD, 20588, USA

Set-Aside

NONE

Documents

This scope was carved out of FY26-0059.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Justification for Exception to Fair Opportunity (JEFO), Outcome-based Delivery and Development, Security, Operations Services III (ODOS III) Extension

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Timeline

PostedApr 24

subcontract

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → US Citizenship Immigration Svcs

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Homeland Security → US Citizenship Immigration Svcs

Office AddressN/A

ContactsNo contact information available

Full Description

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Design user interfaces, conduct usability testing, and optimize user journeys for immigration adjudication workflows including D1/D2 initiatives like I-131/I-485 processing.

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