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RAIO Case Management System Sustainment

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract involves the operation and maintenance of the RAIO case management system, which supports adjudication processes through comprehensive database management, reporting, monitoring, and incident response services. This subcontract focuses on sustaining the functionality and performance of the system to ensure efficient case handling and support for the U.S. Citizenship and Immigration Services (USCIS) under the Department of Homeland Security. The work is to be performed in Camp Springs, with the contract falling under the NAICS code 541511, which pertains to custom computer programming services. The contract aims to maintain the system's reliability and responsiveness, addressing issues that arise and providing continuous support to facilitate immigration case processing. The subcontract was posted on April 24, 2026, and involves specialized technical services to sustain the critical case management infrastructure.

General Info

Operate and maintain RAIO case system for USCIS, ensuring reliable immigration case processing.

Agency

Department Of Homeland Security → US Citizenship Immigration Svcs

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Camp Springs, MD, 20588, USA

Set-Aside

NONE

Documents

This scope was carved out of FY26-0059.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Justification for Exception to Fair Opportunity (JEFO), Outcome-based Delivery and Development, Security, Operations Services III (ODOS III) Extension

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Timeline

PostedApr 24

subcontract

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → US Citizenship Immigration Svcs

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Homeland Security → US Citizenship Immigration Svcs

Office AddressN/A

ContactsNo contact information available

Full Description

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Operate and maintain the RAIO case management system, including database management, reporting, monitoring, and incident response for adjudication support.

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