Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, July 8 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

RAIO Case Management System Sustainment

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract involves the operation and maintenance of the RAIO case management system, which supports adjudication processes through comprehensive database management, reporting, monitoring, and incident response services. This subcontract focuses on sustaining the functionality and performance of the system to ensure efficient case handling and support for the U.S. Citizenship and Immigration Services (USCIS) under the Department of Homeland Security. The work is to be performed in Camp Springs, with the contract falling under the NAICS code 541511, which pertains to custom computer programming services. The contract aims to maintain the system's reliability and responsiveness, addressing issues that arise and providing continuous support to facilitate immigration case processing. The subcontract was posted on April 24, 2026, and involves specialized technical services to sustain the critical case management infrastructure.

General Info

Operate and maintain RAIO case system for USCIS, ensuring reliable immigration case processing.

Agency

Department Of Homeland Security → US Citizenship Immigration SvcsView Agency

NAICS

541511 - Custom Computer Programming Services View NAICS

Place of Performance

Camp Springs, MD, 20588, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedApr 24

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Homeland Security → US Citizenship Immigration Svcs

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Homeland Security → US Citizenship Immigration Svcs

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Operate and maintain the RAIO case management system, including database management, reporting, monitoring, and incident response for adjudication support.

Similar Contracts

Human Escalation & Case Management PlatformTexas State University is seeking a subcontractor to develop a Human Escalation & Case Management Platform designed to enable seamless transitions from AI-driven interactions to human agents, ensuring continuity and quality in customer service workflows. The system must include robust case tracking capabilities to monitor the lifecycle of each escalated issue, intelligent workload distribution to balance agent assignments based on expertise and availability, and comprehensive supervisor oversight tools to provide real-time monitoring, performance analytics, and intervention capabilities. The platform should be scalable, secure, and capable of integrating with existing systems while maintaining data integrity and compliance with institutional standards. Submission of proposals is required by July 17, 2026, under a subcontract arrangement classified under NAICS code 541511 for custom computer programming services. The solicitation is open through the Texas SmartBuy portal, with no set-aside provisions specified, and the place of performance is not delimited beyond institutional affiliation.

Texas State University

POSTED

about 11 hours ago

DEADLINE

API-First Architecture & System Integration ServicesTexas State University is seeking a subcontractor to design and implement an API-first platform that enables seamless integration with Banner, Slate, and TeamDynamix systems. The project requires a modern, scalable architecture centered on standardized APIs to ensure efficient data exchange, interoperability, and future extensibility across these critical institutional platforms. The subcontractor must possess deep expertise in enterprise system integration, API development, and experience working with higher education software ecosystems. Proposals are due by July 17, 2026, and the work falls under NAICS code 541511, classifying it as computer systems design services. The contract is posted on the Texas SmartBuy portal and is open to qualified subcontractors capable of delivering secure, reliable, and maintainable integration solutions tailored to the university’s operational needs.

Texas State University

POSTED

about 11 hours ago

DEADLINE

Authenticated Student Support System DevelopmentTexas State University is seeking a subcontractor to develop a secure, personalized support system designed for authenticated students, with real-time integration capabilities into Banner, Slate, and TeamDynamix platforms. The system must ensure data privacy and tailored user experiences while maintaining seamless connectivity with existing institutional systems to deliver timely, accurate support functionalities. The contract is classified under NAICS code 541511, indicating it is for custom computer programming services, and the response deadline is July 17, 2026. The project requires a high level of technical precision to synchronize user data and workflows across multiple enterprise systems, and performance is expected to be conducted under the university’s operational framework without specified geographic restrictions. Subcontractors must be prepared to meet rigorous security and integration standards as the system will handle sensitive student information and support critical university operations.

Texas State University

POSTED

about 11 hours ago

DEADLINE

Workflow Automation & Content Governance ModuleThe contract seeks to implement a Workflow Automation & Content Governance Module designed to streamline internal processes and enforce a structured content lifecycle through role-based approval and publishing controls. The solution must enable Texas State University to standardize how content is created, reviewed, authenticated, and published across digital platforms, ensuring compliance, consistency, and accountability through defined user roles and permissions. The system will support automation of repetitive tasks, reduce manual oversight, and provide audit trails for all actions taken during the content governance process. This subcontract, identified under NAICS code 541511, is issued by Texas State University and remains open for responses until July 17, 2026. The solicitation does not specify a set-aside type or point of contact, and no detailed location information is provided beyond the agency’s name. Bidders are expected to deliver a scalable, secure, and user-friendly platform that integrates with existing institutional systems without reliance on external documentation or proprietary frameworks. Potential contractors should be prepared to demonstrate experience in enterprise content management, automated workflow design, and role-based access control implementations within higher education or public sector environments.

Texas State University

POSTED

about 11 hours ago

DEADLINE

Custom Connector and API DevelopmentThe contract requires the development of secure custom connectors and APIs tailored for Power Automate and Power Apps to enable seamless integration with third-party systems and legacy databases utilized by OEMs. The work must ensure robust security protocols, reliable data exchange, and compatibility with Microsoft’s low-code platforms while adhering to enterprise-grade standards for authentication, authorization, and data protection. The solution must be scalable, maintainable, and capable of handling sensitive government data without exposing vulnerabilities. This is a subcontract under the SBA set-aside classification with a NAICS code of 541511 for computer systems design services, issued by the Department of the Interior. Proposals are due by July 9, 2026, and the performance location is centered in Washington, D.C., with a ZIP code of 20240. The project is solicited through the GSA eBuy platform, and bidders must be prepared to meet federal compliance requirements, deliver fully documented interfaces, and support ongoing integration efforts with existing systems in a secure federal environment.

Department of the Interior

POSTED

about 13 hours ago

DEADLINE