User Training & Change Management

This subcontract for User Training and Change Management supports the City of Norfolk Department of Human Services by developing and delivering comprehensive training programs for prime contractors. The scope of work includes creating detailed training schedules, designing both remote and in-person sessions, producing instructional manuals, and conducting user acceptance training. All activities must adhere to instructional design standards and utilize Learning Management Systems to ensure effective knowledge transfer. The contractor is responsible for providing all training materials, documenting completed sessions, and securing user competency sign-offs. This opportunity is categorized under NAICS code 611430 and was posted on August 14, 2026, with a response deadline of September 18, 2026.